Workforce Generations Curriculum Outline
Managing Workforce Generations: Introduction to Cross-generational Employees
Overview/DescriptionMore than ever, managers appreciate how diversity brings value to an organization. Managed correctly, a diverse workforce, including members from different generations, enhances performance and productivity. The generation in which you grow up is a key influence on your adult behavior, and the different characteristics of each generation can strengthen an organization if properly managed. But stereotypes are pervasive and divert attention from the positive roles that different generations bring to the workforce. Understanding people from different generations prepares managers for the challenges of generational diversity and is a crucial first step in creating a positive work environment. This course describes the common characteristics of the four main generations in the workforce – the Traditionals, Baby Boomers, Generation X, and the Millennial Generation. It also introduces the benefits of cross-generational teams.
Target AudienceIndividuals who want to develop or refine their skills for managing different workforce generations
Expected Duration (hours)1.0
Lesson Objectives Managing Workforce Generations: Introduction to Cross-generational Employees
Identify key events that occurred during each of the four generations in the workforce Identify the value of developing an understanding of the defining characteristics of each generation in the workforce Distinguish between the workplace characteristics of Traditionals and Baby Boomers Recognize the workplace characteristics of Generation Xers and Millennials Identify advantages of cross-generational teams Course Number:
mgmt_20_a01_bs_enus Back to ListManaging Workforce Generations: Working with a Multigenerational Team
Overview/DescriptionManaging a multigenerational team requires a clear understanding of the diversity of your employees and the strategies needed to help your team benefit from their differences. A generationally diverse workplace has the potential for conflict between younger and older workers, but if you tap into the potential of this diversity and view differences as strengths, you will create a more productive, collaborative, and innovative work environment. This course reviews the potential sources of conflict within a generationally diverse team, including differences in approaches to work and communication. It also covers strategies for managing a multigenerational team in a way that ensures your team members – regardless of differences in approach – feel included, respected, and supported. This course also describes how to implement a mentoring program that takes advantage of the varying experiences and perspectives of multiple generations.
Target AudienceIndividuals who want to develop or refine their skills for managing different workforce generations
Expected Duration (hours)1.0
Lesson Objectives Managing Workforce Generations: Working with a Multigenerational Team
Match typical sources of conflict in multigenerational teams to examples illustrating them Use strategies for managing a multigenerational team in a given scenario Recognize how to implement a mentoring program that takes advantage of the experiences of different generations Course Number:
mgmt_20_a02_bs_enus Back to ListManaging Workforce Generations: Working with the 21st-century Generation Mix
Overview/DescriptionMany of the same influences have shaped the lives and work experiences of the newer generations – the Millennials and the Generation Xers. Widespread Internet usage, for example, means that, typically, these generations are adept in technology. Globalization is another shaping influence, with the result that both generations value diversity. At the same time, however, each generation has its own distinct attitudes, priorities, and work habits. By using strategies that recognize the differences, managers can get the best from each generation. This course describes best practices and successful techniques for managing Millennial and Generation X employees.
Target AudienceIndividuals who want to develop or refine their skills for managing different workforce generations
Expected Duration (hours)1.0
Lesson Objectives Managing Workforce Generations: Working with the 21st-century Generation Mix
Match strategies for managing Generation X employees to examples of their effective use Identify the benefits of being able to manage Millennials well Recognize strategies for managing employees of the Millennial generation Use the strategies for managing employees of the Millennial generation in a given scenario Course Number:
mgmt_20_a03_bs_enus Back to List
Workforce Generations
This self-paced online training course introduces individuals to the essential concepts of managing the Workforce Generations.
More than ever, managers appreciate how diversity brings value to an organization. Managed correctly, a diverse workforce,
including members from different generations, enhances performance and productivity. The generation in which you grow up is
a key influence on your adult behavior, and the different characteristics of each generation can strengthen an organization
if properly managed. However, stereotypes are pervasive and divert attention from the positive roles that different generations
bring to the workforce. Understanding people from different generations prepares managers for the challenges of generational
diversity and is a crucial first step in creating a positive work environment.
Managing a multigenerational team requires a clear understanding of the diversity of your employees and the strategies
needed to help your team benefit from their differences. A generationally diverse workplace has the potential for conflict
between younger and older workers, but if you tap into the potential of this diversity and view differences as strengths,
you will create a more productive, collaborative, and innovative work environment.
CBT Direct’s Online Workforce Generations Training will provide a basic knowledge of the many influences that have shaped
the lives and work experiences of the newer generations – the Millennials and the Generation Xers. After taking our online
course, the learner should have a better understanding of why using strategies that recognize the differences between generations,
managers can get the best from each generation.
Benefits of CBT Direct’s Online Workforce Generations Training
CBT Direct boasts the most beneficial online training course on the market. With CBT Direct’s online training, you have
the flexibility to study on your schedule, and with the speed and reliability of the internet, CBT Direct’s Workforce
Generations training course is accessible anywhere you have an internet connection. Convenience finally costs less with
CBT Direct - the most affordable online training solution today.
The unique design of CBT Direct’s Workforce Generations online training course emphasizes learner initiative, self-management
and experiential learning. CBT Direct’s online training course design begins with the definition of user-focused performance
objectives and then proceeds to the selection and implementation of instructional strategies and learning activities appropriate
for those objectives. This effective instruction model for CBT Direct’s Workforce Generations training course ensures the greatest
level of comprehension and retention.
Who Benefits from CBT Direct’s Workforce Generations Training?
CBT Direct’s online Workforce Generations course would be beneficial for individuals who want to develop or refine their skills
for managing different workforce generations.
What Will Professionals Learn from CBT Direct’s Workforce Generations Training
CBT Direct’s online training course describes the common characteristics of the four main generations in the workforce – the
Traditionals, Baby Boomers, Generation X, and the Millennial Generation. This course examines the benefits of cross-generational
teams.
This online course examines the potential sources of conflict within a generationally diverse team, including differences in
approaches to work and communication. Learners will discover strategies for managing a multigenerational team in a way that
ensures your team members – regardless of differences in approach – feel included, respected, and supported. Finally, this
training course describes how to implement a mentoring program that takes advantage of the varying experiences and perspectives
of multiple generations.
Click here to see a detailed curriculum outline.
This self-paced online course describes best practices and successful techniques for managing Millennial and Generation X
employees. By using strategies that recognize their differences, a manager can get the best from each generation.
Workforce Generations