Management Essentials Curriculum Outline
Management Essentials: Directing Others
Overview/DescriptionAs a manager, your role is not only to supervise, but also to lead, develop, and direct your employees both individually and collectively to accomplish organizational goals. Understanding the essential responsibilities you have when directing others, and the practices you should employ in order to meet those responsibilities, will lead to you fulfilling your duties and realizing the potential of your entire team. This course provides information on the key proficiencies you require to effectively direct others. Specifically, the steps for setting direction and establishing clear objectives and goals with your direct reports are explored. The importance of organizing, including organizing resources, is discussed. Finally, communicating for clarity and direction, including listening skills, barriers to effective communication, and tips for overcoming communication barriers are covered. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.
Target AudienceAll individuals in a management role at any level, including supervisors, team leaders, professionals, departmental heads, directors, top management, and executives
Expected Duration (hours)1.0
Lesson Objectives Management Essentials: Directing Others
Recognize the process to set direction and pace as a manager Recognize examples of actions that are typical of the organizing function of management Recognize examples of using strategies to communicate for clarity and direction Communicate for clarity and direction as a manager in a scenario Course Number:
mgmt_15_a01_bs_enus Back to ListManagement Essentials: Delegating
Overview/DescriptionAs a manager you are most likely juggling multiple responsibilities at once. In order to accomplish everything you have on your plate, you must identify those tasks which can be handled by others familiar with your work so you can focus on the more time-consuming and demanding responsibilities on your list. Trusting your direct reports and delegating some tasks to them is key to performing effectively as a manager and supports employee development. This course covers the best practices for planning delegation, including deciding what specific tasks to delegate, and identifying who you should delegate tasks to. Additionally, the course provides techniques for carrying through delegation, including providing your direct report with all the information they require to carry out the task. Finally, the course covers the importance of monitoring delegated tasks, including checking in and getting feedback on the tasks you delegate. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.
Target AudienceAll individuals in a management role at any level including supervisors, team leaders, professionals, departmental heads, directors, top management, and executives
Expected Duration (hours)1.0
Lesson Objectives Management Essentials: Delegating
Determine what tasks are appropriate to delegate and the right person to delegate them to in a scenario Recognize how to delegate tasks effectively Delegate effectively in a scenario Course Number:
mgmt_15_a02_bs_enus Back to ListManagement Essentials: Developing Your Direct Reports
Overview/DescriptionA main goal of managing is developing your direct reports. This involves not only coordinating their work in a way so your organizations business objectives are met, but also empowering them and providing opportunities for them to meet their own professional development objectives. This course provides an overview of the importance and benefits of developing your direct reports as a manager, and tactical strategies for doing so. Specifically, this involves an examination of the steps required to assess the development needs of your employees by differentiating individual requirements. Also covered is the importance and methods for creating a development plan with your employees based on their individual requirements, and ways to support the development plan by creating opportunities for practice and growth in skills and abilities. Finally, this course introduces ways to continue supporting employees through follow up and monitoring, and ongoing and timely feedback. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.
Target AudienceAll individuals in a management role at any level including supervisors, team leaders, professionals, departmental heads, directors, top management, and executives
Expected Duration (hours)1.0
Lesson Objectives Management Essentials: Developing Your Direct Reports
Use a method to differentiate your direct reports in terms of potential and performance and choose an appropriate development strategy for each report Recognize how to conduct an effective development meeting with your direct reports Recognize the characteristics of an effective development plan Identify actions you can take to provide ongoing support to your direct reports development Course Number:
mgmt_15_a03_bs_enus Back to ListManagement Essentials: Confronting Difficult Employee Behavior
Overview/DescriptionAs a manager, you will inevitably encounter direct reports who exhibit difficult behavior, which can disrupt entire teams and departments. Its your job to confront difficult behavior as early as possible to minimize the disruption. Whether they are blatant or less obvious, behavioral problems need to be addressed before they affect morale and productivity. If you ignore them, they will eventually affect your team, your company, and possibly even your career. Confronting behavioral problems as they arise can quickly get things back on track and can lead to a more positive work environment for all. This course introduces best practices for confronting your direct reports about their difficult behavior. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.
Target AudienceIndividuals in a management role at any level including supervisors, team leaders, professionals, departmental heads, directors, top management, and executives.
Expected Duration (hours)1.0
Lesson Objectives Management Essentials: Confronting Difficult Employee Behavior
Identify examples of the effects of not dealing with employee behavior problems in a firm and timely manner Recognize how to confront difficult behavior Confront an employee about his or her behavior in a given scenario Course Number:
mgmt_15_a04_bs_enus Back to ListManagement Essentials: Managing a Diverse Team
Overview/DescriptionThe population as a whole is becoming ever more diverse. Naturally, these societal changes are mirrored in the workplace. The most forward-looking organizations recognize the importance of managing a diverse workforce effectively. In turn, those managers who have the skills to lead a diverse team successfully are highly valued. This course describes what diversity is, including its benefits. It also covers how to prepare to manage a diverse team by understanding key diversity issues and setting ground rules. Finally, it delineates techniques for managing a diverse team. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.
Target AudienceIndividuals in a management role at any level, including supervisors, team leaders, professionals, departmental heads, directors, top management, and executives
Expected Duration (hours)1.0
Lesson Objectives Management Essentials: Managing a Diverse Team
Identify the benefits of being able to manage a diverse team effectively Recognize strategies for preparing to manage a diverse team Identify techniques for managing a diverse team Course Number:
mgmt_15_a05_bs_enus Back to ListManagement Essentials: Treating Your Direct Reports Fairly
Overview/DescriptionMost of us are taught from a very young age to treat everyone fairly, but what does fairness mean in the business environment? Specifically, what role does fairness play when managing people? To be a fair manager, one must be committed to the principles of justice and responsibility, and maintain accountability in the exercise of authority and power. This course focuses on what fairness means in the relationship between managers and their direct reports. It discusses the benefits of treating employees fairly. It also covers areas where showing fairness is most essential – for example, when dealing with different groups and individuals, when distributing information, and when applying standards. Finally, this course provides techniques that you can use in order to demonstrate fairness while managing your direct reports. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.
Target AudienceIndividuals in a management role at any level including supervisors, team leaders, professionals, departmental heads, directors, top management, and executives.
Expected Duration (hours)1.0
Lesson Objectives Management Essentials: Treating Your Direct Reports Fairly
Recognize the benefits of treating employees fairly Identify examples of what it means to treat direct reports fairly Identify key considerations when assessing how fair your behavior is toward direct reports Recognize how to demonstrate fairness in managing direct reports Course Number:
mgmt_15_a06_bs_enus Back to ListManagement Essentials: Caring about Your Direct Reports
Overview/DescriptionTo manage well, you need to develop many different skills, among which is the ability to show care and appreciation for your employees. Its important to remember that the people who work for you have hopes, goals, and aspirations as well as fears, anxieties, and doubts. To have good relationships with your direct reports, you need to recognize their humanity and care about them as people, not just as employees. This course describes what it means to be a caring manager. Specifically, it outlines the behaviors that a caring manager exhibits, such as showing genuine interest and an engagement in the lives of employees. This course also describes ways you can show that you are a caring manager. Materials designed to support blended learning activities aligned with this course are available from the Resources Page.
Target AudienceIndividuals in a management role at any level including supervisors, team leaders, professionals, departmental heads, directors, top management, and executives.
Expected Duration (hours)1.0
Lesson Objectives Management Essentials: Caring about Your Direct Reports
Recognize key behaviors of caring managers Identify examples of how to show you care about direct reports Apply techniques for showing that you care about a direct report, in a given scenario Course Number:
mgmt_15_a07_bs_enus Back to List
Management Essentials
This self-paced online training course introduces supervisors, team leaders, professionals, and departmental heads to the
essential concepts of Management. A manager role is not only to supervise, but also to lead, develop, and direct your
employees both individually and collectively to accomplish organizational goals. Additionally, managers are most likely
juggling multiple responsibilities at once. To accomplish everything you have on your plate, you must identify those tasks
which can be handled by others familiar with your work so you can focus on the more time-consuming and demanding responsibilities
on your list. When managing a group of individuals you will inevitably encounter someone that exhibits difficult behavior.
It's your job to confront difficult behavior as early as possible to minimize the disruption. Behavioral problems need to be
addressed before they affect morale and productivity. If you ignore them, they will eventually affect your team, company, and
possibly even your career. Confronting behavioral problems as they arise can quickly get things back on track and can lead to
a more positive work environment for all.
The population as a whole is becoming ever more diverse. Naturally, these societal changes are mirrored in the workplace.
The forward-looking organization recognizes the importance of managing a diverse workforce effectively. In turn, those managers
who have the skills to lead a diverse team successfully are highly valued. Most of us are taught from a very young age to treat
everyone fairly, but what does fairness mean in the business environment? What role does fairness play when managing people? To
be a fair manager, one must be committed to the principles of justice and responsibility, and maintain accountability in the
exercise of authority and power.
CBT Direct’s Online Management Essentials Training will provide a basic knowledge of the responsibilities you have when
directing others, deciding what specific tasks to delegate to team members, and creating a development plan with your employees
based on their individual requirements. After taking our online course, the learner should have a better understanding of how
to prepare to manage a diverse team by understanding key diversity issues and setting ground rules.
Benefits of CBT Direct’s Online Management Essentials Training
CBT Direct boasts the most beneficial online training on the market. With CBT Direct’s online training, you have the
flexibility to study on your schedule, and with the speed and reliability of the internet, CBT Direct’s Management Essentials
training course is accessible anywhere you have an internet connection. Convenience finally costs less with CBT Direct - the
most affordable online training solution today.
The unique design of CBT Direct’s Management Essentials training course emphasizes learner initiative, self-management and
experiential learning. CBT Direct’s online course design begins with the definition of user-focused performance objectives and
then proceeds to the selection and implementation of instructional strategies and learning activities appropriate for those
objectives. This effective instruction model for CBT Direct’s Management Essentials training course ensures the greatest level
of comprehension and retention.
Who Benefits from CBT Direct’s Management Essentials Training?
CBT Direct’s self-paced online Management Essentials course would be beneficial for individuals in a management role at any
level including supervisors, team leaders, professionals, departmental heads, directors, top management, and executives.
What Professionals Will Learn from CBT Direct’s Management Essentials Training
CBT Direct’s self-paced online course provides information on the key proficiencies you require to effectively direct others.
This course examines the steps for setting direction and establishing clear objectives and goals with your team. Learners will
discuss the importance of organizing, including organizing resources. Finally, this online course covers communicating for clarity
and direction, listening skills, barriers to effective communication, and tips for overcoming communication barriers.
In this course, students will cover the best practices for planning delegation, including deciding what specific tasks to
delegate, and identifying who you should delegate tasks to. Additionally, the course provides techniques for carrying through
delegation, providing the ideal employee with all the information they require to carry out the task. Finally, the course covers
the importance of monitoring delegated tasks, checking in and getting feedback on the tasks you delegate.
Click here to see a detailed curriculum outline.
This course provides an overview of the importance and benefits of developing the employees working under you, and tactical
strategies for doing so. In this course, learners will examine the steps required to assess the development needs of their
employees by differentiating individual requirements. Finally, this course introduces ways to continue supporting employees
through follow up and monitoring, and ongoing and timely feedback.
This course will introduce managers to the best practices for confronting an employee about their difficult behavior.
Whether they are blatant or less obvious, behavioral problems need to be addressed before they affect morale and productivity.
Confronting behavioral problems as they arise can quickly get things back on track and can lead to a more positive work
environment for all.
This online course describes what diversity is, including its benefits. Learners will discover how to prepare to manage a
diverse team by understanding key diversity issues and setting ground rules. Finally, our course explores techniques for
managing a diverse team.
This course focuses on what fairness means in the relationship between managers and their employees, as well, discussing
the benefits of treating employees fairly. This course examines areas where showing fairness is most essential – for example,
when dealing with different groups and individuals, when distributing information, and when applying standards. Finally, this
course provides techniques that you can use in order to demonstrate fairness while managing your direct reports.
This course describes what it means to be a caring manager. Specifically, it outlines the behaviors that a caring manager
exhibits, such as showing genuine interest and an engagement in the lives of employees. This course also examines ways you can
show that you are a caring manager.
Management Essentials
