Exam 70-290: Managing and Maintaining a Windows Server 2003 Environment Curriculum Outline

Managing Hardware, Disks and Logical Devices

Overview/Description
To describe the considerations and outline the processes for managing server hardware and disk performance

Target Audience
Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals tasked with managing and maintaining Windows Server 2003; learners preparing for the MCSA and MCSE certification exams for Windows Server 2003

Prerequisites
Network+ certification or the equivalent knowledge and skills; A+ certification or the equivalent knowledge and skills; a good working knowledge of networking components, services, and applications, including remote access, computer hardware components, and device management

Expected Duration
2.75 Hours

Managing Hardware, Disks, and Logical Devices

• Manually or automatically install hardware on a Windows 2003 server
• Configure hardware by using the Device Manager, driver signing options, and hardware profiles
• Use the relevant tools for monitoring hardware in Windows Server 2003
• Manage hardware devices in Windows Server 2003
• Configure basic and dynamic disks
• Implement the appropriate RAID level in a given scenario
• Assess and repair a disk using CHKDSK and the defragmentation tool
• Configure a disk, implement an appropriate RAID level on it, and optimize the disk

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Managing Users, Groups and Computers

Overview/Description
To describe how to manage and troubleshoot computer accounts, user accounts, user profiles, and groups in Windows Server 2003

Target Audience
Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals tasked with managing and maintaining Windows Server 2003; learners preparing for the MCSA and MCSE certification exams for Windows Server 2003

Prerequisites
Network+ certification or the equivalent knowledge and skills; A+ certification or the equivalent knowledge and skills; a good working knowledge of networking components, services, and applications, including remote access, computer hardware components, and device management

Expected Duration
2.75 Hours

Managing Users, Groups, and Computers

• Create and manage computer accounts in the Windows Server 2003 Active Directory
• Create suitable user accounts and manage them in the Windows Server 2003 Active Directory
• Create and manage local, roaming, and mandatory user profiles in a domain
• Create and manage computer accounts, user accounts, and roaming profiles in Active Directory
• Create and manage groups in Windows 2003
• Implement groups appropriately in Windows Server 2003
• Identify troubleshooting responses to typical user and computer account problems
• Present troubleshooting strategies for problems with user and computer accounts

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Basic Concepts

Overview/Description
To outline introductory and essential concepts for Windows Server 2003

Target Audience
Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals tasked with managing and maintaining Windows Server 2003; learners preparing for the MCSA and MCSE certification exams for Windows Server 2003

Prerequisites
Network+ certification or the equivalent knowledge and skills; A+ certification or the equivalent knowledge and skills; a good working knowledge of networking components, services, and applications, including remote access, computer hardware components, and device management

Expected Duration
1.25 Hours

Basic Concepts

• Distinguish between the services and editions provided by Windows Server 2003
• Identify the main characteristics of Active Directory
• Create and configure consoles using the Microsoft Management Console (MMC
• Create a secure console using the Microsoft Management Console (MMC)

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Managing the Server Environment

Overview/Description
To outline the processes and considerations for monitoring and managing system performance, system services, software, file and printer resources, and IIS

Target Audience
Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals tasked with managing and maintaining Windows Server 2003; learners preparing for the MCSA and MCSE certification exams for Windows Server 2003

Prerequisites
Network+ certification or the equivalent knowledge and skills; A+ certification or the equivalent knowledge and skills; a good working knowledge of networking components, services, and applications, including remote access, computer hardware components, and device management

Expected Duration
3.75 Hours

Managing the Server Environment

• Use the System Monitor to view relevant indicators of system performance
• Use appropriate log types in given scenario
• Use the appropriate services monitoring tool in a given scenario
• Use the relevant tools to monitor system services and performance
• Configure update services and software site licensing
• Perform basic printer administration tasks, including troubleshooting
• Manage file resources and disk quotas
• Manage resources and services
• Perform basic web-administration tasks in Internet Information Services (IIS)
• Determine appropriate security settings for given scenarios
• Administer Internet Information Services (IIS) tasks and implement appropriate security settings

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Managing Resource Access

Overview/Description
To identify the primary considerations and processes for managing NTFS and shared folder permissions, and for accessing remote servers, including Terminal Services

Target Audience
Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals tasked with managing and maintaining Windows Server 2003; learners preparing for the MCSA and MCSE certification exams for Windows Server 2003

Prerequisites
Network+ certification or the equivalent knowledge and skills; A+ certification or the equivalent knowledge and skills; a good working knowledge of networking components, services, and applications, including remote access, computer hardware components, and device management

Expected Duration
3 Hours

Managing Resource Access

• Manage NTFS file and folder permissions in Windows Server 2003
• Manage shared folder permissions in Windows Server 2003
• Administer permissions for NTFS files and folders and for shared folders in Windows Server 2003
• Recognize examples of appropriate troubleshooting responses to typical issues that arise with shared folder and NTFS permissions in Windows Server 2003
• Choose the appropriate remote administration tool to manage a server in a given scenario
• Install and configure Terminal Services in Windows Server 2003
• Manage Terminal Services by using the Manager tool and by identifying appropriate troubleshooting strategies for typical problems
• Configure and manage Terminal Services
• Propose solutions and troubleshooting strategies for issues with NTFS and shared folder permissions and Terminal Services

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Managing Disaster Recovery

Overview/Description
To discuss the processes and considerations for preventing, preparing for, and implementing recovery strategies for system failures

Target Audience
Systems administrators, systems engineers, systems analysts, IT consultants, and support professionals tasked with managing and maintaining Windows Server 2003; learners preparing for the MCSA and MCSE certification exams for Windows Server 2003

Prerequisites
Network+ certification or the equivalent knowledge and skills; A+ certification or the equivalent knowledge and skills; a good working knowledge of networking components, services, and applications, including remote access, computer hardware components, and device management

Expected Duration
2.25 Hours

Managing Disaster Recovery

• Implement steps for preventing and preparing for system failure
• Schedule backups in Windows Server 2003
• Implement preparatory steps for a potential disk failure
• Recover from data loss and disk failure situations
• Identify the appropriate tools or processes for recovering from a hardware or system failure
• Implement an appropriate disaster recovery strategy
• Identify appropriate recovery solutions for system and disk failures

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Mentoring 70-290 Managing and Maintaining a Microsoft Windows Server 2003 Environment

Overview/Description
SkillSoft Mentors are available 24 hours a day, 7 days a week to help students with their studies for exam 70-290 Managing and Maintaining a Microsoft Windows Server 2003 Environment. You can reach them by entering a Mentored Chat Room or by using the E-mail My Mentor service.

Target Audience
Individuals who are studying the associated SkillSoft content in preparation for, or to become familiar with, the skills and competencies being measured by the actual certification exam.

Prerequisites
Familiarity with the exam objectives listed below and skills and competencies being measured in the associated certification exam.

Expected Duration (hours)
0.0

Lesson Objectives

Mentoring 70-290 Managing and Maintaining a Microsoft Windows Server 2003 Environment

Managing and Maintaining Physical and Logical Devices

Managing Users, Computers, and Groups

Managing and Maintaining Access to Resources

Managing and Maintaining a Server Environment

Managing and Implementing Disaster Recovery

Course Number:
mnt70290

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TestPrep 70-290 Managing and Maintaining a Microsoft Windows Server 2003 Environment

Overview/Description
To test your knowledge on the skills and competencies being measured by the vendor certification exam. TestPrep can be taken in either Study or Certification mode. Study mode is designed to maximize learning by not only testing your knowledge of the material, but also by providing additional information on the topics presented. Certification mode is designed to test your knowledge of the material within a structured testing environment, providing valuable feedback at the end of the test.

Target Audience
Individuals seeking practice in a structured testing environment, covering the skills and competencies being measured by the vendor certification exam.

Prerequisites
The associated SkillSoft certification content should be completed before attempting this TestPrep. This will maximize the effectiveness of the preparation exam.

Expected Duration (hours)
0.0

Lesson Objectives

TestPrep 70-290 Managing and Maintaining a Microsoft Windows Server 2003 Environment

Managing and Maintaining Physical and Logical Devices

Managing Users, Computers, and Groups

Managing and Maintaining Access to Resources

Managing and Maintaining a Server Environment

Managing and Implementing Disaster Recovery

Course Number:
TP70290_eng

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Exam 70-291: Implementing, Managing, and Maintaining a Server 2003 Network Infrastructure Curriculum Outline

Implementing, Managing and Maintaining Network Security and Software

Overview/Description
To demonstrate how to implement, manage, and maintain network security and Software Update Services (SUS)

Target Audience
Managers, IT consultants, analysts, network administrators, and support professionals tasked with managing a Windows 2003 network infrastructure; students preparing for certification in Microsoft Certified Systems Administrator (MCSA) and Microsoft Certified Systems Engineer (MCSE) programs

Prerequisites
CompTIA A+ certification or equivalent knowledge and skills; Network+ certification or equivalent knowledge and skills; a good working knowledge of TCP/IP, Internet technologies, internetworking, computer hardware components, and networking concepts

Expected Duration
4 Hours

Windows Server 2003: Implementing, Managing, and Maintaining Network Security

• Provide an overview of how security is implemented in a Windows Server 2003 environment
• Follow the steps to implement network security and review security settings
• Create a security baseline for a computer
• Install (SUS) and configure automatic updates on a client
• Configure Software Update Services (SUS) to manage server synchronization, update approval, backup, and restoration of (SUS) data
• Synchronize servers for software updates, manage updates, and back up the Software Update Services (SUS) configuration
• Use the appropriate tools to view Kerberos and verify its operation
• Sequence the steps involved in IPSec network traffic processing
• Use IPsec to secure an IP-based network
• Create an IPSec policy
• Follow the steps to obtain IPSec policy information
• Monitor IPSec

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Implementing, Managing and Maintaining DHCP

Overview/Description
To demonstrate how to implement, manage, and maintain DHCP

Target Audience
Managers, IT consultants, analysts, network administrators, and support professionals tasked with managing a Windows 2003 network infrastructure; students preparing for certification in Microsoft Certified Systems Administrator (MCSA) and Microsoft Certified Systems Engineer (MCSE) programs

Prerequisites
CompTIA A+ certification or equivalent knowledge and skills; Network+ certification or equivalent knowledge and skills; a good working knowledge of TCP/IP, Internet technologies, internetworking, computer hardware components, and networking concepts

Expected Duration
3 Hours

Windows Server 2003: Implementing, Managing, and Maintaining DHCP

• Define the key terms and operations of the DHCP service
• Explain how to install the DHCP service
• Perform the tasks necessary to configure different elements of the DHCP service
• Configure various elements of the DHCP service in a given scenario
• Follow the appropriate steps to manage the DHCP database in a given scenario
• Implement a DHCP relay agent and verify its operation
• Enable a DHCP relay agent
• Troubleshoot DHCP, using Windows Server 2003 monitoring tools
• Use the appropriate monitoring tool to troubleshoot DHCP in a given scenario

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Implementing, Managing and Maintaining Routing

Overview/Description
To demonstrate how to implement, manage, and maintain routing

Target Audience
Managers, IT consultants, analysts, network administrators, and support professionals tasked with managing a Windows 2003 network infrastructure; students preparing for certification in Microsoft Certified Systems Administrator (MCSA) and Microsoft Certified Systems Engineer (MCSE) programs

Prerequisites
CompTIA A+ certification or equivalent knowledge and skills; Network+ certification or equivalent knowledge and skills; a good working knowledge of TCP/IP, Internet technologies, internetworking, computer hardware components, and networking concepts

Expected Duration
3.75 Hours

Windows Server 2003: Implementing, Managing, and Maintaining Routing

• Identify the routing technology supported by Windows Server 2003
• Implement static routing in a Windows Server 2003 environment in a given scenario
• To implement the appropriate dynamic routing protocol in a given scenario
• Enable and configure RIP version 2 on a router and interface
• Enable demand-dial routing and create a demand-dial interface
• To configure demand-dial interface properties
• To implement demand-dial filters and create a router-to-router VPN
• Follow the steps to configure network address translation (NAT) on a demand-dial interface and dedicated interface
• Configure network address translation (NAT) on a demand-dial interface in a given scenario
• Follow the steps to troubleshoot router-to-router VPN and NAT
• Resolve a NAT-related routing issue

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Implementing, Managing and Maintaining TCP/IP

Overview/Description
To demonstrate how to implement, manage, and maintain TCP/IP

Target Audience
Managers, IT consultants, analysts, network administrators, and support professionals tasked with managing a Windows 2003 network infrastructure; students preparing for certification in Microsoft Certified Systems Administrator (MCSA) and Microsoft Certified Systems Engineer (MCSE) programs

Prerequisites
CompTIA A+ certification or equivalent knowledge and skills; Network+ certification or equivalent knowledge and skills; a good working knowledge of TCP/IP, Internet technologies, internetworking, computer hardware components, and networking concepts

Expected Duration
2.25 Hours

Windows Server 2003: Implementing, Managing, and Maintaining TCP/IP

• Compare IP addresses to determine whether computers are on the same network
• Calculate, at IP address level, how a subnet, supernet, or variable-length subnet mask (VLSM) may be implemented on a network
• Implement the most appropriate IP configuration for a computer in a given scenario
• Configure two computers with the most typically appropriate TCP/IP settings
• Use the appropriate utilities to troubleshoot TCP/IP configuration and network connections
• Use the appropriate commands to test TCP/IP configuration and connectivity
• Analyze TCP/IP configuration and connections in a given scenario

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Implementing, Managing and Maintaining Name Resolution

Overview/Description
To demonstrate how to implement, manage, and maintain name resolution

Target Audience
Managers, IT consultants, analysts, network administrators, and support professionals tasked with managing a Windows 2003 network infrastructure; students preparing for certification in Microsoft Certified Systems Administrator (MCSA) and Microsoft Certified Systems Engineer (MCSE) programs

Prerequisites
CompTIA A+ certification or equivalent knowledge and skills; Network+ certification or equivalent knowledge and skills; a good working knowledge of TCP/IP, Internet technologies, internetworking, computer hardware components, and networking concepts

Expected Duration
3.75 Hours

Windows Server 2003: Implementing, Managing, and Maintaining Name Resolution

• Identify the procedures used in Windows Server 2003 name resolution
• Follow the steps involved in deploying a DNS server
• To configure a DNS server
• Create the appropriate zone and resource record in a given scenario
• Perform the necessary tasks to configure DNS clients
• Configure DNS zones and advanced properties for DNS servers
• Configure zone transfers and advanced properties for a DNS server
• Use the DNS troubleshooting tool Nslookup in a given scenario
• Use DNS logs for troubleshooting a given scenario
• Decide on the appropriate DNS monitoring tools to use in a given scenario
• Use the DNS debug log to capture and view query data on a DNS server
• Take the appropriate DNS troubleshooting steps, using the appropriate DNS troubleshooting tools

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Implementing, Managing and Maintaining Remote Access

Overview/Description
To demonstrate how to implement, manage, and maintain remote access

Target Audience
Managers, IT consultants, analysts, network administrators, and support professionals tasked with managing a Windows 2003 network infrastructure; students preparing for certification in Microsoft Certified Systems Administrator (MCSA) and Microsoft Certified Systems Engineer (MCSE) programs

Prerequisites
CompTIA A+ certification or equivalent knowledge and skills; Network+ certification or equivalent knowledge and skills; a good working knowledge of TCP/IP, Internet technologies, internetworking, computer hardware components, and networking concepts

Expected Duration
2.75 Hours

Windows Server 2003: Implementing, Managing, and Maintaining Remote Access

• Follow the steps to configure dial-up and VPN remote-access clients
• Follow the steps to configure a remote access server and VPN
• Configure a dial-up VPN remote access client and a remote access server
• Create and modify remote access policies
• Follow the steps to configure a standard RADIUS service and a proxy RADIUS service
• Deploy a standard RADIUS service and remote access policies in a given scenario
• Use the appropriate tools to troubleshoot remote access in a given scenario
• Follow the appropriate sequence of steps to resolve a remote access problem in a given scenario

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Maintaining a Network Infrastructure

Overview/Description
To demonstrate how to maintain a network infrastructure

Target Audience
Managers, IT consultants, analysts, network administrators, and support professionals tasked with managing a Windows 2003 network infrastructure; students preparing for certification in Microsoft Certified Systems Administrator (MCSA) and Microsoft Certified Systems Engineer (MCSE) programs

Prerequisites
CompTIA A+ certification or equivalent knowledge and skills; Network+ certification or equivalent knowledge and skills; a good working knowledge of TCP/IP, Internet technologies, internetworking, computer hardware components, and networking concepts

Expected Duration
2 Hours

Windows Server 2003: Maintaining a Network Infrastructure

• Follow the steps to perform and review network captures and configure Network Monitor
• Use Network Monitor to filter and display data on network traffic
• Use the Performance console to monitor system performance and configure the monitoring of system performance
• Use the Performance console to add counters to System Monitor and create a performance alert
• Manage Windows Server 2003 server services
• Configure server services to resolve a service-dependency issue and specify what actions to take in the event of a service failure

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TestPrep 70-291 Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure

Overview/Description
To test your knowledge on the skills and competencies being measured by the vendor certification exam. TestPrep can be taken in either Study or Certification mode. Study mode is designed to maximize learning by not only testing your knowledge of the material, but also by providing additional information on the topics presented. Certification mode is designed to test your knowledge of the material within a structured testing environment, providing valuable feedback at the end of the test.

Target Audience
Individuals seeking practice in a structured testing environment, covering the skills and competencies being measured by the vendor certification exam.

Prerequisites
The associated SkillSoft certification content should be completed before attempting this TestPrep. This will maximize the effectiveness of the preparation exam.

Expected Duration (hours)
0.0

Lesson Objectives

TestPrep 70-291 Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure

Implementing, Managing, and Maintaining IP Addressing

Implementing, Managing, and Maintaining Name Resolution

Implementing, Managing, and Maintaining Network Security

Implementing, Managing, and Maintaining Routing and Remote Access

Maintaining a Network Infrastructure

Course Number:
TP70291_eng

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Mentoring 70-291 Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure

Overview/Description
SkillSoft Mentors are available 24 hours a day, 7 days a week to help students with their studies for exam 70-291 Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. You can reach them by entering a Mentored Chat Room or by using the E-mail My Mentor service.

Target Audience
Individuals who are studying the associated SkillSoft content in preparation for, or to become familiar with, the skills and competencies being measured by the actual certification exam.

Prerequisites
Familiarity with the exam objectives listed below and skills and competencies being measured in the associated certification exam.

Expected Duration (hours)
0.0

Lesson Objectives

Mentoring 70-291 Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure

Implementing, Managing, and Maintaining IP Addressing

Implementing, Managing, and Maintaining Name Resolution

Implementing, Managing, and Maintaining Network Security

Implementing, Managing, and Maintaining Routing and Remote Access

Maintaining a Network Infrastructure

Course Number:
mnt70291

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Exam 70-620: TS: Windows Vista, Configuring Curriculum Outline

Installing Windows Vista

Overview/Description
There are a number of versions of the Windows Vista operating system, each designed for a particular situation. Because the cost of upgrading operating systems can be steep, choosing the right version of an operating system is important. The chosen operating system version must support current needs as well as take into account possible future requirements.
Hardware requirements must also be taken into account before an upgrade occurs. Will the current hardware profiles suffice or will an expensive upgrade be required in order to support the chosen operating system?
This course is designed to describe the basic hardware requirements of Windows Vista as well as the different versions of the operating system and their different capabilities. How to choose between an upgrade or a fresh install as well as choosing an automated or attended installation is also covered in this course.

Target Audience

The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.

Expected Duration

2.0 hours

Objectives :

Prepare for a Windows Vista Installation

Recognize the hardware requirements to install Windows Vista in a given scenario

Distinguish between the Windows Vista editions

Install Windows Vista

• Install Windows Vista
• Identify the considerations for successful dual-boot configuration

  Troubleshoot Windows Vista Installations

• Choose the correct method to troubleshoot an installation issue

  Automated Deployment Options for Windows Vista

• Recognize the automated deployment options for Windows Vista
• Identify the tools for unattended installations

  Using Windows Deployment Services

• Install Windows Vista through WDS

  Install Windows Vista using Imaging

• Use the System Preparation Tool
• Install Vista using a disk image

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Configure Windows Vista Environments

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Overview/Description
Microsoft has added several new features to the Windows Vista desktop environment, among them the new Aero Glass user interface and the addition of the Windows Sidebar which displays and organizes gadgets.
This course describes Windows Vista management utilities and how to use them and how to install and manage devices in Vista the new Aero Glass and Sidebar features of Vista and how to configure them. This course also the new Aero Glass and Sidebar features of Vista and how to configure them. Describes Windows Vista management utilities and how to use them and how to install and manage devices in Vista.

Target Audience

TBC

Expected Duration

0.5 hours

Objectives :

Windows Vista System Management

Add a snap-in to the Microsoft Management Console

Match the registry keys to the description

Use Windows Vista Device Manager

Update a device driver |w

Install a device

Manage Display Devices in Windows Vista

Configure video adapter settings

Configure multiple monitor display support

Windows Vista I/O Devices and Services

Configure an I/O device

Manage Vista services

Configure Desktop Settings

Configure the Vista desktop

Windows Vista Multilingual and Accessibility Settings

Configure multilingual and regional settings

Configure accessibility settings

Configure Internet Explorer 7 Features

Configure Internet Explorer 7 features

Configure Internet Explorer 7 Security

Configure Internet Explorer 7 security

Course Number: mv_wvcc_a02_it_enus

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Windows Vista Users and Groups

Overview/Description
The use of user and group accounts is fundamental in any network environment for both security and ease of administration.
This course describes the types of user and group accounts available for Windows Vista clients, explains how to manage them, and covers best practices for their use.

Target Audience

The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.

Expected Duration

1.0 hours

Objectives :

Introduction to Windows Vista User Accounts

Identify the features of Vista user accounts

Managing User Accounts

Configure user accounts

Managing User Account Properties

Manage user account properties

Recognize how to troubleshoot user account authentication

Windows Vista Group Accounts

Configure a group account

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Security in Windows Vista

Overview/Description
In todays computing reality, security has become the number one concern of administrators and regular users alike. Windows Vista builds on Microsofts existing security mechanisms, such as Group Policy within Active Directory and Local Group Policy Objects to provide security for computer systems. Windows Vista also builds on the firewall protection introduced in Windows XP and integrates Microsofts Windows Defender software to protect against spyware and malware.
This course covers the use of Group Policy, user account policies, Windows Firewall, and Windows Defender. As well, features new to Windows Vista specifically User Account Control, Windows Security Center, and Windows CardSpace are described.

Target Audience

The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.

Expected Duration

2.0 hours

Objectives :

Active Directory and Group Policy

Set a policy on an account

Identify the benefits of using GPOs

User Account Control

• Match the user account control policy with the scenario
• Identify the features of User Account Control

  Windows Vista Computer Security

• Configure Windows Defender
• Recognize the features of |w Windows Vista Security Center
• List the ways Windows Vista deals with unwanted software
• Configure Windows Firewall

  Windows Vista Resource Security

• Control access to files and folders using NTFS permissions
• Identify the features of BitLocker drive encryption

  Windows CardSpace

• Identify the features of Windows CardSpace

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Windows Vista Network Connectivity

Overview/Description
The vast majority of computers in use today are networked in some fashion either to the Internet or to other computers. Windows Vista includes new features and enhancements designed to make networking easier, safer, and more reliable for both home and business users. With the explosion of wireless networking products available for both home and business environments, Vista includes many new features and upgrades to Windows wireless networking technology. Along with Windows Vista wireless capabilities, this course explains the features new to Windows Vista including the Network and Sharing Center and Network Map. As well, those features enhanced from previous Windows versions that provide the increased security, reliability, and ease of management offered by Windows Vista are described.

Target Audience

The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.

Expected Duration

1.5 hours

Objectives :

Configure Vista Networking Devices

Configure network adapter properties

List the common causes of network adapter problems

Windows Vista Network and Sharing Center

• Configure network connection settings
• Configure sharing and discovery settings

  Remote Access

• Set up a VPN client
• Identify the VPN connection methods supported by Vista
• Identify the remote authentication protocols supported by Vista

  Windows Vista Wireless Networking

• Configure wireless network settings
• Configure security for a wireless network

  Networking Protocols

• Identify the benefits and features of TCP/IP

  Deploy TCP/IP Configurations

• Manually configure IP addressing
• Recognize advanced TCP/IP settings
• Test an IP configuration

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Configuring Windows Vista Applications

Overview/Description
Windows Vista replaces or upgrades many of the applications that came standard with previous versions of Windows. New applications and improvements to existing ones are designed to increase security, productivity and ease of use. The default applications and features included with the Vista operating system depend on the version of Vista that is installed.
This course covers many of these new applications and upgrades and explains their use and configuration. New applications include Windows Sidebar, Windows Meeting Space, and Windows SideShow. Upgrades and improvements have been made to such applications as Windows Media Player and Windows Mail, previously known as Outlook Express. These changes are described as well.

Target Audience

The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.

Expected Duration

0.5 hours

Objectives :

Media Applications in Windows Vista

Set up Windows Media Player 11

Identify the features of Windows Media Player 11

Recognize the features of Windows Vista Media Center

Configure Windows Mail

• Add a new e-mail account in Windows Mail
• Modify an existing account in Windows Mail

  Customize Windows Mail

• Customize Windows Mail

  Windows Contacts and Windows Calendar

• Recognize the features of Windows Contacts
• Recognize the features of Windows Calendar

  Windows Fax and Scan and Windows Meeting Space

• Configure Windows Fax and Scan
• Configure Windows Meeting Space

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Windows Vista Maintenance and Optimization

Overview/Description
An optimized operating system runs at peak performance and helps to ensure that applications and hardware perform as they are designed to. Windows Vista has many tools to help achieve the goal of an optimized system along with monitoring tools that help ensure the system continues to perform at its best.
This course describes many of the performance monitoring tools of Windows Vista and explains the strategies for system optimization.

Target Audience

The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.

Expected Duration

2.0 hours

Objectives :

Reliability and Performance Monitor

Use the Performance and Reliability Monitor

Identify the performance monitoring options in Vista

Windows Vista System Performance

• Troubleshoot system performance
• Recognize how using SuperFetch can boost system performance

  Monitor the System

• Monitor the system

  The System Tool and System Configuration

• Set system properties
• Identify the features of the system tool
• Use system configuration

  Task Scheduler and Event Viewer

• Create a new scheduled task
• Use Event Viewer
• Identify indexing options

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Windows Vista Mobile Computing and Troubleshooting

Overview/Description
In both the business and private sectors, laptop computers are rapidly catching up to desktop PCs in numbers. With the major improvements to mobile technologies over the recent years, laptops have fast become a viable, and even desirable, replacement for desktop systems.
Windows Vista was designed with this growth in mobile computing in mind. This course covers Vistas focus on mobility, and explains the new and updated features related to the various mobile platforms such as laptops, Tablet PCs, and handheld devices. Vistas Mobility Center, where display and energy use settings can be configured is described, along with Vistas Sync Center which allows synchronization between mobile and desktop devices.
This course also covers system recovery and troubleshooting should problems arise that cause either a full or partial system failure.

Target Audience

The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.

Expected Duration

2.5 hours

Objectives :

Windows Vista Power Management

Create a custom power plan

Recognize the power plan options in Vista

Recognize the options for configuring a notebooks power buttons

Mobility Center

• Configure presentation settings for a mobile PC
• Recognize the options for setting up multiple monitor display
• Recognize the features of the Sync Center
• Recognize the features of Windows SideShow

  Windows Vista for Tablet PC

• Recognize the Tablet PC options in Windows Vista

  Remote Desktop and Assistance

• Use Remote Desktop
• Use Remote Assistance

  Disaster Prevention and Recovery

• Use advanced boot options
• Match the recovery technique with the situation

  Windows Vista Backup and Restore

• Use Windows Vista Backup
• Use System Restore

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Mentoring 70-620 TS: Configuring Windows Vista Client

Overview/Description
SkillSoft Mentors are available to help students with their studies for exam 70-620 TS: Configuring Windows Vista Client. You can reach them by entering a Mentored Chat Room or by using the E-mail My Mentor service.

Target Audience
Individuals who are studying the associated SkillSoft content in preparation for, or to become familiar with, the skills and competencies being measured by the actual certification exam.

Prerequisites
Familiarity with the exam objectives listed below and skills and competencies being measured in the associated certification exam.

Expected Duration (hours)
0.0

Lesson Objectives

Mentoring 70-620 TS: Configuring Windows Vista Client

Installing and Upgrading Windows Vista

Configuring and Troubleshooting Post-Installation System Settings

Configuring Windows Security Features

Configuring Network Connectivity

Configuring Applications Included with Windows Vista

Maintaining and Optimizing Systems that Run Windows Vista

Configuring and Troubleshooting Mobile Computing

Course Number:
mnt70620

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TestPrep 70-620 TS: Configuring Windows Vista Client

Overview/Description
To test your knowledge on the skills and competencies being measured by the vendor certification exam. TestPrep can be taken in either Study or Certification mode. Study mode is designed to maximize learning by not only testing your knowledge of the material, but also by providing additional information on the topics presented. Certification mode is designed to test your knowledge of the material within a structured testing environment, providing valuable feedback at the end of the test.

Target Audience
Individuals seeking practice in a structured testing environment, covering the skills and competencies being measured by the vendor certification exam.

Prerequisites
The associated SkillSoft certification content should be completed before attempting this TestPrep. This will maximize the effectiveness of the preparation exam.

Expected Duration (hours)
0.0

Lesson Objectives

TestPrep 70-620 TS: Configuring Windows Vista Client

Installing and Upgrading Windows Vista

Configuring and Troubleshooting Post-Installation System Settings

Configuring Windows Security Features

Configuring Network Connectivity

Configuring Applications Included with Windows Vista

Maintaining and Optimizing Systems that Run Windows Vista

Configuring and Troubleshooting Mobile Computing

Course Number:
TP70620_eng

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