Cisco ICND1: Interconnecting Cisco Networking Devices Part 1 Exam 640-822 Curriculum Outline
Cisco ICND1 1.1: Fundamentals of Networking
Overview/Description
To understand how networks function, it is important to gain a basic understanding of the major components of a network. This course introduces fundamental computer and network components, as well as the characteristics, functions, benefits, metrics, and attributes used to characterize features and performance. This course also introduces the Open Systems Interconnection (OSI) and TCP/IP reference models, as well as data communications terms and concepts. Finally, this course introduces the Dynamic Host Configuration Protocol (DHCP) and Domain Name System (DNS) application.
Target Audience
Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification
Expected Duration (hours)
2.5
Lesson Objectives
Cisco ICND1 1.1: Fundamentals of Networking
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Cisco ICND1 1.1: Network Connections and Communications
Overview/Description
Data networks, including the Internet, are responsible for supplying reliable, transparent communication for people and applications. Data from applications such as e-mail, web browsers and instant messaging is packaged, transported and delivered to its destination continually. The OSI models Transport layer handles most of the addressing functions for data transmission and is responsible for end-to-end transfer of application data. This course introduces some of the main protocols that operate at the Transport layer, such as TCP, UDP, and ARP and describes the process of packet delivery.
Target Audience
Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification
Prerequisites
None
Expected Duration (hours)
2.0
Lesson Objectives
Cisco ICND1 1.1: Network Connections and Communications
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Cisco ICND1 1.1: Switching in LANs
Overview/Description
LANs are a relatively low-cost means of sharing expensive resources. LANs allow multiple users in a fairly small geographic area to exchange files and messages, and to access shared resources such as file servers. LANs have rapidly evolved into support systems that are critical to communications within an organization. Properly configured and managed network devices are important tools for the efficient and safe operation of LANs. Cisco IOS Software is a feature-rich network operating system software that provides network intelligence for business-critical solutions. This course describes the challenges that shared LANs face as they confront the increasing need for bandwidth and speed to satisfy the needs of multiple users. This course also introduces the Cisco IOS Software as well as its basic configuration.
Target Audience
Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification
Prerequisites
None
Expected Duration (hours)
3.5
Lesson Objectives
Cisco ICND1 1.1: Switching in LANs
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Cisco ICND1 1.1: Optimizing and Troubleshooting Switch Security
Overview/Description
After physical access has been secured, there is growing need to ensure that access to the switch via the console port and the vty ports is secure. In addition, it is important to ensure that unused switch ports do not become a security hole. And as devices are added to LANs to accommodate more users, and more networked software applications require more bandwidth, maintaining an acceptable level of network performance becomes an increasing challenge. There are a number of ways to enhance switched Ethernet LANs to meet the demands of users for performance and availability. This course describes how to secure switch ports as well as several performance-enhancement methods. This course also describes methods for identifying and resolving common switched network issues.
Target Audience
Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification
Prerequisites
None
Expected Duration (hours)
2.5
Lesson Objectives
Cisco ICND1 1.1: Optimizing and Troubleshooting Switch Security
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Cisco ICND1 1.1: Implementing Wireless LANs
Overview/Description
Historically, LANs have been limited to physical wired segments. With the advent of technologies that utilized infrared and RF to carry data, LANs were freed from the limitations of a physical media. This course describes the reasons for extending the reach of a LAN and the methods that can be used to do so, with a focus on RF wireless access. With the extension of LANs, new types of applications appeared, such as VoIP. This course also briefly describes the main drivers of VoIP implementations on LANs.
Target Audience
Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification
Prerequisites
None
Expected Duration (hours)
1.5
Lesson Objectives
Cisco ICND1 1.1: Implementing Wireless LANs
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Cisco ICND1 1.1: Routing and Cisco Routers
Overview/Description
Beyond connecting multiple devices in a network, the networks themselves can be connected. In fact, the Internet is a collection of networks that are connected. The concept of connected networks is a common communication infrastructure in large organizations. Connecting networks with diverse devices, architectures, and protocols requires more sophisticated components than simple LANs. Routers are the devices that are used in this more complex networking environment, and a suite of protocols that is known as TCP/IP governs how data is transmitted. This course describes the functions of routers in connecting networks, and describes how routers transmit data through networks using TCP/IP.
Target Audience
Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification
Expected Duration (hours)
1.5
Lesson Objectives
Cisco ICND1 1.1: Routing and Cisco Routers
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Cisco ICND1 1.1: The Packet Delivery Process, Router Security, and Remote Access
Overview/Description
Understanding the packet delivery process is a fundamental part of understanding how Cisco networking devices work. Once you have an understanding of how data travels in your network, securing and managing your resources is paramount. This course describes the process of packet delivery and then goes on to discuss data security, particularly how this is handled by Cisco’s Router and Security Device Manager. This course then goes on to describe some of the ways resources are managed, such as DHCP for addressing and the use of remote access tools to perform configuration and maintenance tasks.
Target Audience
Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification
Prerequisites
None
Expected Duration (hours)
2.0
Lesson Objectives
Cisco ICND1 1.1: The Packet Delivery Process, Router Security, and Remote Access
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Cisco ICND1 1.1: WAN Technologies
Overview/Description
When sites are located at different geographic locations, a WAN provides interconnections between the sites. There are several types of WANs, including point-to-point leased lines, circuit-switched networks, and packet-switched networks, which are discussed in this course. Routing is the process by which information gets from one location to another. It is important to understand how the various routing protocols determine IP routes. This course describes the features and operation of static routing, default routing, and Routing Information Protocol. As organizations merge, addresses sometimes become limited or addressing conflicts arise. Network Address Translation (NAT) and Port Address Translation (PAT) are two protocols that you can use to address these issues and these protocols are also described in this course.
Target Audience
Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification
Prerequisites
None
Expected Duration (hours)
2.5
Lesson Objectives
Cisco ICND1 1.1: WAN Technologies
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Cisco ICND1 1.1: WAN Encapsulation and RIP Routing
Overview/Description
One of the most common types of WAN connection is the point-to-point connection. A point-to-point connection is also referred to as a serial connection or leased-line connection, because the lines are leased from a carrier and are dedicated for use by the company leasing the lines. Understanding how point-to-point communication links function to provide access to a WAN is important to an overall understanding of how WANs function. This course describes the protocols that are used to encapsulate both data link layer and network layer information over serial links and how to configure them. This course also describes the basic features and operation of RIP, and explains how to enable RIP on an IP network.
Target Audience
Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification
Prerequisites
None
Expected Duration (hours)
3.0
Lesson Objectives
Cisco ICND1 1.1: WAN Encapsulation and RIP Routing
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Cisco ICND1 1.1: Managing the Network Environment
Overview/Description
The network staff is responsible for ensuring that the underlying communications infrastructure is capable of supporting business objectives and associated applications. Network staff is also responsible for managing each device on the network according to best industry practices and for reducing device downtime. This course describes commands and processes to determine network operational status; gather information about remote devices; and manage Cisco IOS images, configuration files, and devices on a network.
Target Audience
Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification
Expected Duration (hours)
4.0
Lesson Objectives
Cisco ICND1 1.1: Managing the Network Environment
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Cisco ICND1 1.1: LAN Addressing
Overview/Description
Subnetworks, also known as subnets, are very common in all but the smallest of network environments. Subnetworks segment the network into smaller divisions that have their own addresses. Each host is represented by a unique IP address, which can be represented in either binary or decimal form for computers and users, respectively. In some cases, some of the bits that are used for the host portion of an IP address are “borrowed” to create the subnet address. The subnet mask defines which part of the IP address represents the network part. This course explains binary numbers and describes how subnets function and how they are computed.
Target Audience
Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification
Expected Duration (hours)
3.5
Lesson Objectives
Cisco ICND1 1.1: LAN Addressing
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Cisco ICND2: Interconnecting Cisco Networking Devices Part 2 Exam 640-816 Curriculum Outline
Cisco ICND2 1.1: Implementing VLANS and Trunks
Overview/Description
As small networks grow and become more complex, greater functionality and control over network components (delivered through more sophisticated network devices such as switches and routers) becomes critical. Most Cisco hardware platforms implement Cisco IOS Software, including switches and routers. This software enables network services in Cisco products, including carrying the chosen network protocols and functions; controlling access and prohibiting unauthorized network use; and adding interfaces and capability as needed for network growth. You use the command-line interface (CLI) of the Cisco IOS Software to enter the configuration details into the Cisco switches and routers that implement the network requirements of an organization. This course provides a review of the Cisco IOS command-line interface (CLI) structure and the Cisco IOS commands that are used to create a basic router and switch configuration. A VLAN is a group of end stations with a common set of requirements, independent of their physical location. A VLAN has the same attributes as a physical LAN, except that it lets you group end stations even when they are not physically located on the same LAN segment. A VLAN also lets you group ports on a switch so that you can limit unicast, multicast, and broadcast traffic flooding. Flooded traffic that originates from a particular VLAN floods only to the ports belonging to that VLAN. VLAN trunks with IEEE 802.1Q tagging facilitate interswitch communication with multiple VLANs. Cisco Catalyst switches feature VLAN Trunking Protocol (VTP) to simplify management of VLANs across multiple switches. Understanding the operation of VLANs and the associated protocols is important for configuring, verifying, and troubleshooting VLANs on Cisco access switches. This course also describes VLAN operations and their associated protocols.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
3.0
Lesson Objectives
Cisco ICND2 1.1: Implementing VLANS and Trunks
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Cisco ICND2 1.1: Spanning-Tree Protocol and Inter-VLAN Routing
Overview/Description
Most complex networks include redundant devices to avoid single points of failure. Although a redundant topology eliminates some issues, it can introduce other problems. Spanning-Tree Protocol (STP) is a Layer 2 link management protocol that provides path redundancy while preventing undesirable loops in a switched network. This course identifies the problems that are caused by redundant switched-network topologies and the functionality of STP to prevent these problems. Routing is the process of determining where to send data packets that are destined for addresses outside of the local network. Routers gather and maintain routing information to enable the transmission and receipt of data packets. For traffic to cross from one VLAN to another, a Layer 3 process is necessary. This course describes the basics of inter-VLAN routing operations, including subinterfaces and router on a stick.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
3.0
Lesson Objectives
Cisco ICND2 1.1: Spanning-Tree Protocol and Inter-VLAN Routing
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Cisco ICND2 1.1: Securing and Troubleshooting the Switched Network
Overview/Description
Security is a major concern, especially in today’s networks, and network administrators must pay close attention to it. Complete network security starts with device-based security on routers and switches. Routers and switches that are internal to an organization often have minimal security configurations. This minimal security renders them targets for malicious attacks. If an attack is launched at Layer 2 on an internal campus device, the rest of the network can be quickly compromised, often without detection. This course discusses security features that exist to protect switches and Layer 2 operations. It is also important to keep in mind that as the number of switch features grows, so does the possibility that things will go wrong. This course also presents recommendations for implementing a functional network. It addresses some of the common reasons that port connectivity, VLAN configuration, VLAN Trunking Protocol (VTP), and Spanning Tree Protocol (STP) can fail. It also describes the information to look for to identify the source of the problem.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
2.0
Lesson Objectives
Cisco ICND2 1.1: Securing and Troubleshooting the Switched Network
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Cisco ICND2 1.1: Medium-Sized Routed Network Construction
Overview/Description
Routing is the process by which information moves from one location to another. Routers gather and maintain routing information to enable the transmission and receipt of these data packets. Routing information takes the form of entries in a routing table, with one entry for each identified route. The router can use a routing protocol to create and maintain the routing table dynamically so that network changes can be accommodated whenever they occur. To effectively manage an IP network, you must understand the operation of dynamic routing protocols and the impact that they have on an IP network. This course describes the operation and limitations of distance vector and link-state routing protocols. Classless routing protocols scale better than classful routing protocols and the main reason why is that they support Variable-Length Subnet Masks (VLSMs) and route summarization. VLSMs were developed to allow multiple levels of subnetworked IP addresses within a single network. Protocols that have VLSM support include Routing Information Protocol version 2 (RIPv2), Open Shortest Path First (OSPF), and Enhanced Interior Gateway Routing Protocol (EIGRP). VLSM is a key technology on large routed networks and understanding the capabilities of VLSM is important when you are planning large networks. This course describes the capabilities of VLSMs.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
3.0
Lesson Objectives
Cisco ICND2 1.1: Medium-Sized Routed Network Construction
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Cisco ICND2 1.1: Single-Area OSPF Implementation
Overview/Description
Open Shortest Path First (OSPF) is a classless interior gateway protocol (IGP). It is used within larger autonomous system networks in preference to the legacy distance vector routing protocols. OSPF is designated by the Internet Engineering Task Force (IETF) as one of several IGPs. Because OSPF is a widely deployed standard protocol, knowledge of its configuration and maintenance is essential. This course describes the function of OSPF and explains how to configure a single-area OSPF network on a Cisco router. Because it is a link-state routing protocol, Open Shortest Path First (OSPF) scales well with a growing network. But this scalability introduces complexity in design, configuration, and maintenance. This course also introduces some of the common issues surrounding an OSPF network and a flowchart approach to troubleshooting these issues.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
2.5
Lesson Objectives
Cisco ICND2 1.1: Single-Area OSPF Implementation
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Cisco ICND2 1.1: EIGRP Implementation
Overview/Description
Enhanced Interior Gateway Routing Protocol (EIGRP) is an advanced distance vector routing protocol that was developed by Cisco. EIGRP is suited for many different topologies and media. In a well-designed network, EIGRP scales well and provides extremely quick convergence times with minimal overhead. EIGRP is a popular choice for a routing protocol on Cisco devices. This course describes how to configure and monitor EIGRP. As an advanced distance vector routing protocol, Enhanced Interior Gateway Routing Protocol (EIGRP) scales well with a growing network. But this scalability introduces complexity in design, configuration, and maintenance. This course introduces some of the common problems surrounding an EIGRP network and a flowchart approach to troubleshooting these problems.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
3.0
Lesson Objectives
Cisco ICND2 1.1: EIGRP Implementation
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Cisco ICND2 1.1: Introducing ACL Operation
Overview/Description
Access control is very important within any organization and once you understand the uses of Access Control Lists (ACLs), you can determine how to implement them on your Cisco network. Using ACLs, you can apply a number of features to the classified packets, such as encryption, policy-based routing, Quality of Service (QoS), Network Address Translation (NAT), and Port Address Translation (PAT). This course describes some of the applications for ACLs on Cisco networks, identifies the different types of ACLs that can be implemented, and explains how Cisco IOS Software processes ACLs.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
1.0
Lesson Objectives
Cisco ICND2 1.1: Introducing ACL Operation
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Cisco ICND2 1.1: Configuring and Troubleshooting ACLs
Overview/Description
Standard and extended Cisco IOS access control lists (ACLs) can be used to classify IP packets. Using ACLs, you can apply a number of features to the classified packets, such as encryption, policy-based routing, quality of service (QoS), Network Address Translation (NAT), and Port Address Translation (PAT). You can also configure standard and extended Cisco IOS ACLs on router interfaces for access control (security). Cisco IOS features are applied on interfaces for specific directions (inbound versus outbound). This course describes the steps that you use to configure named and numbered, standard, and extended access control lists (ACLs). This course also explains how to verify that the ACLs are functioning properly, and discusses some common configuration errors to avoid.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
2.0
Lesson Objectives
Cisco ICND2 1.1: Configuring and Troubleshooting ACLs
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Cisco ICND2 1.1: Scaling the Network with NAT and PAT
Overview/Description
Two Internet scalability challenges are the depletion of registered IP version 4 (IPv4) address space and scaling in routing. Network Address Translation (NAT) and Port Address Translation (PAT) are mechanisms for conserving registered IPv4 addresses in large networks and simplifying IPv4 address management tasks. NAT and PAT translate IPv4 addresses within private internal networks to legal IPv4 addresses for transport over public external networks, such as the Internet, without requiring a registered subnet address. Incoming traffic is translated back for delivery within the inside network. This translation of IPv4 addresses eliminates the need for host renumbering and allows the same IPv4 address range to be used in multiple intranets. This course describes the features that NAT and PAT offer and shows you how to configure NAT and PAT on Cisco routers.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
1.5
Lesson Objectives
Cisco ICND2 1.1: Scaling the Network with NAT and PAT
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Cisco ICND2 1.1: Transitioning to IPv6
Overview/Description
The ability to scale networks for future demands requires a limitless supply of IP addresses and improved mobility. To cope with the depletion of IP addresses, several short-term solutions were developed. Two short-term solutions are private addresses and Network Address Translation (NAT). Although private addresses with DHCP and NAT have helped to reduce the need for IP addresses, a more general solution was required. IP version 6 (IPv6) satisfies the increasingly complex requirements of hierarchical addressing that IPv4 does not satisfy. IPv6 uses some different address types that make IPv6 more efficient than IPv4. This course describes the different types of addresses that IPv6 uses and how to assign these addresses. Transitioning to IPv6 from IPv4 deployments can require various techniques, including an autoconfiguration function. Which transition mechanism you will use depends on the needs of your network. This course describes the different types of transition mechanisms for an IPv6 network.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
1.5
Lesson Objectives
Cisco ICND2 1.1: Transitioning to IPv6
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Cisco ICND2 1.1: VPN and Point-to-Point WAN Connections
Overview/Description
Cisco virtual private network (VPN) solutions provide an Internet-based WAN infrastructure for connecting branch offices, home offices, business partner sites, and remote telecommuters to all or portions of a company network. With cost-effective, high-bandwidth Internet connectivity that is secured by encrypted VPN tunnels, you can reduce WAN bandwidth costs while increasing connectivity speeds. By integrating advanced network intelligence and routing, Cisco VPNs reliably transport complex mission-critical traffic, such as voice and client-server applications, without compromising communications quality or security. This course describes the uses of VPNs for site-to-site and remote-user access and the benefits of VPN implementations and the underlying hardware, software, and protocols that are required to configure a VPN solution are also covered. One of the most common types of WAN connection is the point-to-point connection. Point-to- point connections are used to connect LANs to service provider WANs, and to connect LAN segments within an enterprise network. A LAN-to-WAN point-to-point connection is also referred to as a serial connection or leased-line connection. Wide-area networking services are typically leased from a service provider. Some WAN services operate as Layer 2 connections between your remote locations and are typically provided by a telephone company (telco) provider over its WAN switches. Point-to-Point Protocol (PPP) emerged as an encapsulation protocol for transporting IP traffic over point-to-point (leased line) serial connections. PPP encapsulation has been carefully designed to retain compatibility with most commonly used supporting hardware. This course describes the operation, configuration, and verification of PPP.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
1.5
Lesson Objectives
Cisco ICND2 1.1: VPN and Point-to-Point WAN Connections
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Cisco ICND2 1.1: Frame Relay Connections
Overview/Description
Frame Relay is a high-performance WAN protocol that operates at the physical and data link layers of the OSI reference model. It was standardized by the ITU-T. Frame Relay was one of the most extensively used WAN protocols, primarily because it was inexpensive compared to dedicated lines. In addition, configuring user equipment in a Frame Relay network is very simple. This course describes Frame Relay operation, configuration, and troubleshooting. A Frame Relay network offers a few additional benefits that a leased-line implementation does not offer. But with these benefits comes a bit more complexity. The addition of concepts such as Non-broadcast Multiple Access (NBMA), Local Management Interface (LMI), Inverse Address Resolution Protocol (ARP), and Frame Relay maps require that an administrator has a fundamental knowledge of these concepts to better troubleshoot connectivity issues that may arise. This course describes the basic steps that are used to troubleshoot a Frame Relay WAN. How to identify and resolve the most common Frame Relay connectivity issues are also covered.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
2.5
Lesson Objectives
Cisco ICND2 1.1: Frame Relay Connections
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Cisco CCNA Composite Exam 640-802 Curriculum Outline
Cisco ICND1 1.1: Fundamentals of Networking
Overview/Description
To understand how networks function, it is important to gain a basic understanding of the major components of a network. This course introduces fundamental computer and network components, as well as the characteristics, functions, benefits, metrics, and attributes used to characterize features and performance. This course also introduces the Open Systems Interconnection (OSI) and TCP/IP reference models, as well as data communications terms and concepts. Finally, this course introduces the Dynamic Host Configuration Protocol (DHCP) and Domain Name System (DNS) application.
Target Audience
Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification
Expected Duration (hours)
2.5
Lesson Objectives
Cisco ICND1 1.1: Fundamentals of Networking
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Cisco ICND1 1.1: Network Connections and Communications
Overview/Description
Data networks, including the Internet, are responsible for supplying reliable, transparent communication for people and applications. Data from applications such as e-mail, web browsers and instant messaging is packaged, transported and delivered to its destination continually. The OSI models Transport layer handles most of the addressing functions for data transmission and is responsible for end-to-end transfer of application data. This course introduces some of the main protocols that operate at the Transport layer, such as TCP, UDP, and ARP and describes the process of packet delivery.
Target Audience
Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification
Prerequisites
None
Expected Duration (hours)
2.0
Lesson Objectives
Cisco ICND1 1.1: Network Connections and Communications
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Cisco ICND1 1.1: Switching in LANs
Overview/Description
LANs are a relatively low-cost means of sharing expensive resources. LANs allow multiple users in a fairly small geographic area to exchange files and messages, and to access shared resources such as file servers. LANs have rapidly evolved into support systems that are critical to communications within an organization. Properly configured and managed network devices are important tools for the efficient and safe operation of LANs. Cisco IOS Software is a feature-rich network operating system software that provides network intelligence for business-critical solutions. This course describes the challenges that shared LANs face as they confront the increasing need for bandwidth and speed to satisfy the needs of multiple users. This course also introduces the Cisco IOS Software as well as its basic configuration.
Target Audience
Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification
Prerequisites
None
Expected Duration (hours)
3.5
Lesson Objectives
Cisco ICND1 1.1: Switching in LANs
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Cisco ICND1 1.1: Optimizing and Troubleshooting Switch Security
Overview/Description
After physical access has been secured, there is growing need to ensure that access to the switch via the console port and the vty ports is secure. In addition, it is important to ensure that unused switch ports do not become a security hole. And as devices are added to LANs to accommodate more users, and more networked software applications require more bandwidth, maintaining an acceptable level of network performance becomes an increasing challenge. There are a number of ways to enhance switched Ethernet LANs to meet the demands of users for performance and availability. This course describes how to secure switch ports as well as several performance-enhancement methods. This course also describes methods for identifying and resolving common switched network issues.
Target Audience
Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification
Prerequisites
None
Expected Duration (hours)
2.5
Lesson Objectives
Cisco ICND1 1.1: Optimizing and Troubleshooting Switch Security
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Cisco ICND1 1.1: Implementing Wireless LANs
Overview/Description
Historically, LANs have been limited to physical wired segments. With the advent of technologies that utilized infrared and RF to carry data, LANs were freed from the limitations of a physical media. This course describes the reasons for extending the reach of a LAN and the methods that can be used to do so, with a focus on RF wireless access. With the extension of LANs, new types of applications appeared, such as VoIP. This course also briefly describes the main drivers of VoIP implementations on LANs.
Target Audience
Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification
Prerequisites
None
Expected Duration (hours)
1.5
Lesson Objectives
Cisco ICND1 1.1: Implementing Wireless LANs
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Cisco ICND1 1.1: Routing and Cisco Routers
Overview/Description
Beyond connecting multiple devices in a network, the networks themselves can be connected. In fact, the Internet is a collection of networks that are connected. The concept of connected networks is a common communication infrastructure in large organizations. Connecting networks with diverse devices, architectures, and protocols requires more sophisticated components than simple LANs. Routers are the devices that are used in this more complex networking environment, and a suite of protocols that is known as TCP/IP governs how data is transmitted. This course describes the functions of routers in connecting networks, and describes how routers transmit data through networks using TCP/IP.
Target Audience
Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification
Expected Duration (hours)
1.5
Lesson Objectives
Cisco ICND1 1.1: Routing and Cisco Routers
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Cisco ICND1 1.1: LAN Addressing
Overview/Description
Subnetworks, also known as subnets, are very common in all but the smallest of network environments. Subnetworks segment the network into smaller divisions that have their own addresses. Each host is represented by a unique IP address, which can be represented in either binary or decimal form for computers and users, respectively. In some cases, some of the bits that are used for the host portion of an IP address are “borrowed” to create the subnet address. The subnet mask defines which part of the IP address represents the network part. This course explains binary numbers and describes how subnets function and how they are computed.
Target Audience
Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification
Expected Duration (hours)
3.5
Lesson Objectives
Cisco ICND1 1.1: LAN Addressing
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Cisco ICND1 1.1: The Packet Delivery Process, Router Security, and Remote Access
Overview/Description
Understanding the packet delivery process is a fundamental part of understanding how Cisco networking devices work. Once you have an understanding of how data travels in your network, securing and managing your resources is paramount. This course describes the process of packet delivery and then goes on to discuss data security, particularly how this is handled by Cisco’s Router and Security Device Manager. This course then goes on to describe some of the ways resources are managed, such as DHCP for addressing and the use of remote access tools to perform configuration and maintenance tasks.
Target Audience
Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification
Prerequisites
None
Expected Duration (hours)
2.0
Lesson Objectives
Cisco ICND1 1.1: The Packet Delivery Process, Router Security, and Remote Access
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Cisco ICND1 1.1: WAN Technologies
Overview/Description
When sites are located at different geographic locations, a WAN provides interconnections between the sites. There are several types of WANs, including point-to-point leased lines, circuit-switched networks, and packet-switched networks, which are discussed in this course. Routing is the process by which information gets from one location to another. It is important to understand how the various routing protocols determine IP routes. This course describes the features and operation of static routing, default routing, and Routing Information Protocol. As organizations merge, addresses sometimes become limited or addressing conflicts arise. Network Address Translation (NAT) and Port Address Translation (PAT) are two protocols that you can use to address these issues and these protocols are also described in this course.
Target Audience
Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification
Prerequisites
None
Expected Duration (hours)
2.5
Lesson Objectives
Cisco ICND1 1.1: WAN Technologies
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Cisco ICND1 1.1: WAN Encapsulation and RIP Routing
Overview/Description
One of the most common types of WAN connection is the point-to-point connection. A point-to-point connection is also referred to as a serial connection or leased-line connection, because the lines are leased from a carrier and are dedicated for use by the company leasing the lines. Understanding how point-to-point communication links function to provide access to a WAN is important to an overall understanding of how WANs function. This course describes the protocols that are used to encapsulate both data link layer and network layer information over serial links and how to configure them. This course also describes the basic features and operation of RIP, and explains how to enable RIP on an IP network.
Target Audience
Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification
Prerequisites
None
Expected Duration (hours)
3.0
Lesson Objectives
Cisco ICND1 1.1: WAN Encapsulation and RIP Routing
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Cisco ICND1 1.1: Managing the Network Environment
Overview/Description
The network staff is responsible for ensuring that the underlying communications infrastructure is capable of supporting business objectives and associated applications. Network staff is also responsible for managing each device on the network according to best industry practices and for reducing device downtime. This course describes commands and processes to determine network operational status; gather information about remote devices; and manage Cisco IOS images, configuration files, and devices on a network.
Target Audience
Network administrators, network engineers, network managers, network designers, and project managers; individuals seeking the Cisco Certified Entry Network Technician (CCNET) certification and those individuals targeting the Cisco Certified Network Associate (CCNA) certification
Expected Duration (hours)
4.0
Lesson Objectives
Cisco ICND1 1.1: Managing the Network Environment
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Cisco ICND2 1.1: Implementing VLANS and Trunks
Overview/Description
As small networks grow and become more complex, greater functionality and control over network components (delivered through more sophisticated network devices such as switches and routers) becomes critical. Most Cisco hardware platforms implement Cisco IOS Software, including switches and routers. This software enables network services in Cisco products, including carrying the chosen network protocols and functions; controlling access and prohibiting unauthorized network use; and adding interfaces and capability as needed for network growth. You use the command-line interface (CLI) of the Cisco IOS Software to enter the configuration details into the Cisco switches and routers that implement the network requirements of an organization. This course provides a review of the Cisco IOS command-line interface (CLI) structure and the Cisco IOS commands that are used to create a basic router and switch configuration. A VLAN is a group of end stations with a common set of requirements, independent of their physical location. A VLAN has the same attributes as a physical LAN, except that it lets you group end stations even when they are not physically located on the same LAN segment. A VLAN also lets you group ports on a switch so that you can limit unicast, multicast, and broadcast traffic flooding. Flooded traffic that originates from a particular VLAN floods only to the ports belonging to that VLAN. VLAN trunks with IEEE 802.1Q tagging facilitate interswitch communication with multiple VLANs. Cisco Catalyst switches feature VLAN Trunking Protocol (VTP) to simplify management of VLANs across multiple switches. Understanding the operation of VLANs and the associated protocols is important for configuring, verifying, and troubleshooting VLANs on Cisco access switches. This course also describes VLAN operations and their associated protocols.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
3.0
Lesson Objectives
Cisco ICND2 1.1: Implementing VLANS and Trunks
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Cisco ICND2 1.1: Spanning-Tree Protocol and Inter-VLAN Routing
Overview/Description
Most complex networks include redundant devices to avoid single points of failure. Although a redundant topology eliminates some issues, it can introduce other problems. Spanning-Tree Protocol (STP) is a Layer 2 link management protocol that provides path redundancy while preventing undesirable loops in a switched network. This course identifies the problems that are caused by redundant switched-network topologies and the functionality of STP to prevent these problems. Routing is the process of determining where to send data packets that are destined for addresses outside of the local network. Routers gather and maintain routing information to enable the transmission and receipt of data packets. For traffic to cross from one VLAN to another, a Layer 3 process is necessary. This course describes the basics of inter-VLAN routing operations, including subinterfaces and router on a stick.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
3.0
Lesson Objectives
Cisco ICND2 1.1: Spanning-Tree Protocol and Inter-VLAN Routing
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Cisco ICND2 1.1: Securing and Troubleshooting the Switched Network
Overview/Description
Security is a major concern, especially in today’s networks, and network administrators must pay close attention to it. Complete network security starts with device-based security on routers and switches. Routers and switches that are internal to an organization often have minimal security configurations. This minimal security renders them targets for malicious attacks. If an attack is launched at Layer 2 on an internal campus device, the rest of the network can be quickly compromised, often without detection. This course discusses security features that exist to protect switches and Layer 2 operations. It is also important to keep in mind that as the number of switch features grows, so does the possibility that things will go wrong. This course also presents recommendations for implementing a functional network. It addresses some of the common reasons that port connectivity, VLAN configuration, VLAN Trunking Protocol (VTP), and Spanning Tree Protocol (STP) can fail. It also describes the information to look for to identify the source of the problem.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
2.0
Lesson Objectives
Cisco ICND2 1.1: Securing and Troubleshooting the Switched Network
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Cisco ICND2 1.1: Medium-Sized Routed Network Construction
Overview/Description
Routing is the process by which information moves from one location to another. Routers gather and maintain routing information to enable the transmission and receipt of these data packets. Routing information takes the form of entries in a routing table, with one entry for each identified route. The router can use a routing protocol to create and maintain the routing table dynamically so that network changes can be accommodated whenever they occur. To effectively manage an IP network, you must understand the operation of dynamic routing protocols and the impact that they have on an IP network. This course describes the operation and limitations of distance vector and link-state routing protocols. Classless routing protocols scale better than classful routing protocols and the main reason why is that they support Variable-Length Subnet Masks (VLSMs) and route summarization. VLSMs were developed to allow multiple levels of subnetworked IP addresses within a single network. Protocols that have VLSM support include Routing Information Protocol version 2 (RIPv2), Open Shortest Path First (OSPF), and Enhanced Interior Gateway Routing Protocol (EIGRP). VLSM is a key technology on large routed networks and understanding the capabilities of VLSM is important when you are planning large networks. This course describes the capabilities of VLSMs.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
3.0
Lesson Objectives
Cisco ICND2 1.1: Medium-Sized Routed Network Construction
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Cisco ICND2 1.1: Single-Area OSPF Implementation
Overview/Description
Open Shortest Path First (OSPF) is a classless interior gateway protocol (IGP). It is used within larger autonomous system networks in preference to the legacy distance vector routing protocols. OSPF is designated by the Internet Engineering Task Force (IETF) as one of several IGPs. Because OSPF is a widely deployed standard protocol, knowledge of its configuration and maintenance is essential. This course describes the function of OSPF and explains how to configure a single-area OSPF network on a Cisco router. Because it is a link-state routing protocol, Open Shortest Path First (OSPF) scales well with a growing network. But this scalability introduces complexity in design, configuration, and maintenance. This course also introduces some of the common issues surrounding an OSPF network and a flowchart approach to troubleshooting these issues.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
2.5
Lesson Objectives
Cisco ICND2 1.1: Single-Area OSPF Implementation
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Cisco ICND2 1.1: EIGRP Implementation
Overview/Description
Enhanced Interior Gateway Routing Protocol (EIGRP) is an advanced distance vector routing protocol that was developed by Cisco. EIGRP is suited for many different topologies and media. In a well-designed network, EIGRP scales well and provides extremely quick convergence times with minimal overhead. EIGRP is a popular choice for a routing protocol on Cisco devices. This course describes how to configure and monitor EIGRP. As an advanced distance vector routing protocol, Enhanced Interior Gateway Routing Protocol (EIGRP) scales well with a growing network. But this scalability introduces complexity in design, configuration, and maintenance. This course introduces some of the common problems surrounding an EIGRP network and a flowchart approach to troubleshooting these problems.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
3.0
Lesson Objectives
Cisco ICND2 1.1: EIGRP Implementation
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Cisco ICND2 1.1: Introducing ACL Operation
Overview/Description
Access control is very important within any organization and once you understand the uses of Access Control Lists (ACLs), you can determine how to implement them on your Cisco network. Using ACLs, you can apply a number of features to the classified packets, such as encryption, policy-based routing, Quality of Service (QoS), Network Address Translation (NAT), and Port Address Translation (PAT). This course describes some of the applications for ACLs on Cisco networks, identifies the different types of ACLs that can be implemented, and explains how Cisco IOS Software processes ACLs.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
1.0
Lesson Objectives
Cisco ICND2 1.1: Introducing ACL Operation
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Cisco ICND2 1.1: Configuring and Troubleshooting ACLs
Overview/Description
Standard and extended Cisco IOS access control lists (ACLs) can be used to classify IP packets. Using ACLs, you can apply a number of features to the classified packets, such as encryption, policy-based routing, quality of service (QoS), Network Address Translation (NAT), and Port Address Translation (PAT). You can also configure standard and extended Cisco IOS ACLs on router interfaces for access control (security). Cisco IOS features are applied on interfaces for specific directions (inbound versus outbound). This course describes the steps that you use to configure named and numbered, standard, and extended access control lists (ACLs). This course also explains how to verify that the ACLs are functioning properly, and discusses some common configuration errors to avoid.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
2.0
Lesson Objectives
Cisco ICND2 1.1: Configuring and Troubleshooting ACLs
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Cisco ICND2 1.1: Scaling the Network with NAT and PAT
Overview/Description
Two Internet scalability challenges are the depletion of registered IP version 4 (IPv4) address space and scaling in routing. Network Address Translation (NAT) and Port Address Translation (PAT) are mechanisms for conserving registered IPv4 addresses in large networks and simplifying IPv4 address management tasks. NAT and PAT translate IPv4 addresses within private internal networks to legal IPv4 addresses for transport over public external networks, such as the Internet, without requiring a registered subnet address. Incoming traffic is translated back for delivery within the inside network. This translation of IPv4 addresses eliminates the need for host renumbering and allows the same IPv4 address range to be used in multiple intranets. This course describes the features that NAT and PAT offer and shows you how to configure NAT and PAT on Cisco routers.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
1.5
Lesson Objectives
Cisco ICND2 1.1: Scaling the Network with NAT and PAT
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Cisco ICND2 1.1: Transitioning to IPv6
Overview/Description
The ability to scale networks for future demands requires a limitless supply of IP addresses and improved mobility. To cope with the depletion of IP addresses, several short-term solutions were developed. Two short-term solutions are private addresses and Network Address Translation (NAT). Although private addresses with DHCP and NAT have helped to reduce the need for IP addresses, a more general solution was required. IP version 6 (IPv6) satisfies the increasingly complex requirements of hierarchical addressing that IPv4 does not satisfy. IPv6 uses some different address types that make IPv6 more efficient than IPv4. This course describes the different types of addresses that IPv6 uses and how to assign these addresses. Transitioning to IPv6 from IPv4 deployments can require various techniques, including an autoconfiguration function. Which transition mechanism you will use depends on the needs of your network. This course describes the different types of transition mechanisms for an IPv6 network.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
1.5
Lesson Objectives
Cisco ICND2 1.1: Transitioning to IPv6
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Cisco ICND2 1.1: VPN and Point-to-Point WAN Connections
Overview/Description
Cisco virtual private network (VPN) solutions provide an Internet-based WAN infrastructure for connecting branch offices, home offices, business partner sites, and remote telecommuters to all or portions of a company network. With cost-effective, high-bandwidth Internet connectivity that is secured by encrypted VPN tunnels, you can reduce WAN bandwidth costs while increasing connectivity speeds. By integrating advanced network intelligence and routing, Cisco VPNs reliably transport complex mission-critical traffic, such as voice and client-server applications, without compromising communications quality or security. This course describes the uses of VPNs for site-to-site and remote-user access and the benefits of VPN implementations and the underlying hardware, software, and protocols that are required to configure a VPN solution are also covered. One of the most common types of WAN connection is the point-to-point connection. Point-to- point connections are used to connect LANs to service provider WANs, and to connect LAN segments within an enterprise network. A LAN-to-WAN point-to-point connection is also referred to as a serial connection or leased-line connection. Wide-area networking services are typically leased from a service provider. Some WAN services operate as Layer 2 connections between your remote locations and are typically provided by a telephone company (telco) provider over its WAN switches. Point-to-Point Protocol (PPP) emerged as an encapsulation protocol for transporting IP traffic over point-to-point (leased line) serial connections. PPP encapsulation has been carefully designed to retain compatibility with most commonly used supporting hardware. This course describes the operation, configuration, and verification of PPP.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
1.5
Lesson Objectives
Cisco ICND2 1.1: VPN and Point-to-Point WAN Connections
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Cisco ICND2 1.1: Frame Relay Connections
Overview/Description
Frame Relay is a high-performance WAN protocol that operates at the physical and data link layers of the OSI reference model. It was standardized by the ITU-T. Frame Relay was one of the most extensively used WAN protocols, primarily because it was inexpensive compared to dedicated lines. In addition, configuring user equipment in a Frame Relay network is very simple. This course describes Frame Relay operation, configuration, and troubleshooting. A Frame Relay network offers a few additional benefits that a leased-line implementation does not offer. But with these benefits comes a bit more complexity. The addition of concepts such as Non-broadcast Multiple Access (NBMA), Local Management Interface (LMI), Inverse Address Resolution Protocol (ARP), and Frame Relay maps require that an administrator has a fundamental knowledge of these concepts to better troubleshoot connectivity issues that may arise. This course describes the basic steps that are used to troubleshoot a Frame Relay WAN. How to identify and resolve the most common Frame Relay connectivity issues are also covered.
Target Audience
Anyone wishing to obtain the Cisco Certified Network Associate (CCNA) certification that validates the knowledge and skills required to successfully install, operate, and troubleshoot small to medium size enterprise branch network. Network administrators, network engineers, network managers, network designers, and project managers. Candidates who have completed the 640-822 Interconnecting Cisco Networking Devices Part 1 (ICND1) exam associated with the Cisco Certified Entry Network Technician certification which is the first step in achieving the Cisco Certified Network Associate certification.
Expected Duration (hours)
2.5
Lesson Objectives
Cisco ICND2 1.1: Frame Relay Connections
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Introducing Cisco Voice and Unified Communications Administration Exam 640-461 Curriculum Outline
Cisco ICOMM 8.0: CUC Solutions
Overview/Description
A Cisco Unified Communications (CUC) System provides flexibility, reduces total cost of ownership (TCO), and enhances productivity and capabilities that help overcome the communication challenges of traditional voice networks. Many CUC applications that allow unprecedented levels of collaboration, customer satisfaction, mobility, and security every time, everywhere, on every device in the CUC System, are available. The components of a CUC solution provide the foundation for converged networks. CUC solutions encompass voice, video, and data traffic within a single network infrastructure. It is designed to optimize feature functionality, reduce configuration and maintenance requirements, and to provide interoperability with various other applications. This course introduces the characteristics of CUC solutions, the components that are required in a convergent network, the different VoIP signaling protocols, quality of service issues, and media transmission protocols. It also gives an overview of traditional voice networks.
Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.
Expected Duration (hours)
2.0
Lesson Objectives
Cisco ICOMM 8.0: CUC Solutions
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Cisco ICOMM 8.0: Administrator and End-User Interfaces
Overview/Description
The Cisco Unified Communications system includes different Administrative interfaces to configure end devices, system settings, and more, as well as platform maintenance and tools for troubleshooting and system analysis. As an Administrator, it is important to understand the various different Administrator interfaces that are commonly used for Administration and configuration tasks. The CUC system also provides different end-user interfaces. These interfaces allow end users to interact with CUC systems and personalize and enhance productivity settings. This course describes the available interfaces used for Administration and configuration tasks for Administrators. The various end user interfaces as also covered.
Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.
Expected Duration (hours)
2.5
Lesson Objectives
Cisco ICOMM 8.0: Administrator and End-User Interfaces
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Cisco ICOMM 8.0: CUC Solutions
Overview/Description
A Cisco Unified Communications (CUC) System provides flexibility, reduces total cost of ownership (TCO), and enhances productivity and capabilities that help overcome the communication challenges of traditional voice networks. Many CUC applications that allow unprecedented levels of collaboration, customer satisfaction, mobility, and security every time, everywhere, on every device in the CUC System, are available. The components of a CUC solution provide the foundation for converged networks. CUC solutions encompass voice, video, and data traffic within a single network infrastructure. It is designed to optimize feature functionality, reduce configuration and maintenance requirements, and to provide interoperability with various other applications. This course introduces the characteristics of CUC solutions, the components that are required in a convergent network, the different VoIP signaling protocols, quality of service issues, and media transmission protocols. It also gives an overview of traditional voice networks.
Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.
Expected Duration (hours)
2.0
Lesson Objectives
Cisco ICOMM 8.0: CUC Solutions
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Cisco ICOMM 8.0: Administrator and End-User Interfaces
Overview/Description
The Cisco Unified Communications system includes different Administrative interfaces to configure end devices, system settings, and more, as well as platform maintenance and tools for troubleshooting and system analysis. As an Administrator, it is important to understand the various different Administrator interfaces that are commonly used for Administration and configuration tasks. The CUC system also provides different end-user interfaces. These interfaces allow end users to interact with CUC systems and personalize and enhance productivity settings. This course describes the available interfaces used for Administration and configuration tasks for Administrators. The various end user interfaces as also covered.
Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.
Expected Duration (hours)
2.5
Lesson Objectives
Cisco ICOMM 8.0: Administrator and End-User Interfaces
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Cisco ICOMM 8.0: Call Flows in CUC Systems
Overview/Description
IP telephony networks require seamless integration with the public switched telephone network (PSTN). With multiple call paths available, network administrators need to have an in-depth understanding of call routing in order to control the path that is taken for a particular call, and of course, to control call costs. A telephony class of service (CoS) implementation means that not all users can access all call routing table entries. The result is that for a specific calling device or line, some destinations are permitted while others are not. This lesson describes an overview of call flows as well as the configuration components that impact call legs in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. The concept of calling privileges and how they can be implemented on Cisco Unified Communications Manager Express routers using class of restriction (COR) is also discussed.
Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.
Expected Duration (hours)
2.5
Lesson Objectives
Cisco ICOMM 8.0: Call Flows in CUC Systems
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Cisco ICOMM 8.0: Endpoint and User Administration
Overview/Description
In Cisco Unified Communications Manager and Cisco Unified Communications Manager Express, each device—such as an IP phone—is defined as a separate endpoint. Each physical IP phone has a number of lines available, depending on the phone type, which may be configured with a directory number. This course focuses on endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. Topics will cover the characteristics of endpoints, the necessary parameters to add an IP phone and directory number in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. It will explain the differences between end users and application users and how to implement end users in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. It will also discuss the corporate directory content that is generated by manual end-user configuration or Lightweight Directory Access Protocol (LDAP) synchronization.
Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.
Expected Duration (hours)
4.0
Lesson Objectives
Cisco ICOMM 8.0: Endpoint and User Administration
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Cisco ICOMM 8.0: Call Flows in CUC Systems
Overview/Description
IP telephony networks require seamless integration with the public switched telephone network (PSTN). With multiple call paths available, network administrators need to have an in-depth understanding of call routing in order to control the path that is taken for a particular call, and of course, to control call costs. A telephony class of service (CoS) implementation means that not all users can access all call routing table entries. The result is that for a specific calling device or line, some destinations are permitted while others are not. This lesson describes an overview of call flows as well as the configuration components that impact call legs in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. The concept of calling privileges and how they can be implemented on Cisco Unified Communications Manager Express routers using class of restriction (COR) is also discussed.
Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.
Expected Duration (hours)
2.5
Lesson Objectives
Cisco ICOMM 8.0: Call Flows in CUC Systems
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Cisco ICOMM 8.0: Endpoint and User Administration
Overview/Description
In Cisco Unified Communications Manager and Cisco Unified Communications Manager Express, each device—such as an IP phone—is defined as a separate endpoint. Each physical IP phone has a number of lines available, depending on the phone type, which may be configured with a directory number. This course focuses on endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. Topics will cover the characteristics of endpoints, the necessary parameters to add an IP phone and directory number in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. It will explain the differences between end users and application users and how to implement end users in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. It will also discuss the corporate directory content that is generated by manual end-user configuration or Lightweight Directory Access Protocol (LDAP) synchronization.
Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.
Expected Duration (hours)
4.0
Lesson Objectives
Cisco ICOMM 8.0: Endpoint and User Administration
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Cisco ICOMM 8.0: End User Telephony and Mobility Features
Overview/Description
Cisco Unified Communications Manager and Cisco Unified Communications Manager Express support a wide range of telephony features for call coverage. Additionally, Cisco Extension Mobility allows end users to use their personal directory number on any Cisco Extension Mobility-enabled IP phones. The mobility feature extends business call coverage features to remote destinations, for example, mobile devices. This course describes the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. It also explains the Cisco Extension Mobility feature and its advantages, drawbacks, and architectural integration in Cisco Unified Communications Manager.
Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.
Expected Duration (hours)
1.0
Lesson Objectives
Cisco ICOMM 8.0: End User Telephony and Mobility Features
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Cisco ICOMM 8.0: Configuring Mobility Features
Overview/Description
As more people own multiple devices, ranging from office phones to home office phones and laptop computers to mobile phones, they spend more time managing their communications across different phone numbers and voice mailboxes, limiting their ability to accomplish work efficiently. Cisco Extension Mobility allows users in Cisco Unified Communications Manager or Cisco Unified Communications Manager Express to use different IP phones, regardless of their location, with their own settings and personal Directory Number. By making use of call pickup groups, hunt groups, and shared lines; administrators can ensure that incoming calls can be answered, the line states of Directory Numbers can be monitored, and calls between end users can be handled. This course describes the implementation and configuration of Cisco Extension Mobility and Mobile Connect in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.
Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.
Expected Duration (hours)
2.5
Lesson Objectives
Cisco ICOMM 8.0: Configuring Mobility Features
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Cisco ICOMM 8.0: End User Telephony and Mobility Features
Overview/Description
Cisco Unified Communications Manager and Cisco Unified Communications Manager Express support a wide range of telephony features for call coverage. Additionally, Cisco Extension Mobility allows end users to use their personal directory number on any Cisco Extension Mobility-enabled IP phones. The mobility feature extends business call coverage features to remote destinations, for example, mobile devices. This course describes the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. It also explains the Cisco Extension Mobility feature and its advantages, drawbacks, and architectural integration in Cisco Unified Communications Manager.
Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.
Expected Duration (hours)
1.0
Lesson Objectives
Cisco ICOMM 8.0: End User Telephony and Mobility Features
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Cisco ICOMM 8.0: Configuring Mobility Features
Overview/Description
As more people own multiple devices, ranging from office phones to home office phones and laptop computers to mobile phones, they spend more time managing their communications across different phone numbers and voice mailboxes, limiting their ability to accomplish work efficiently. Cisco Extension Mobility allows users in Cisco Unified Communications Manager or Cisco Unified Communications Manager Express to use different IP phones, regardless of their location, with their own settings and personal Directory Number. By making use of call pickup groups, hunt groups, and shared lines; administrators can ensure that incoming calls can be answered, the line states of Directory Numbers can be monitored, and calls between end users can be handled. This course describes the implementation and configuration of Cisco Extension Mobility and Mobile Connect in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express.
Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.
Expected Duration (hours)
2.5
Lesson Objectives
Cisco ICOMM 8.0: Configuring Mobility Features
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Cisco ICOMM 8.0: Enablement of Cisco Unity Connection and Voice Mailbox Options
Overview/Description
Cisco Unity Connection allows the addition of users in an efficient manner as well as proactive user mailbox maintenance. It also provides methods for enhancing the telephone user interface (TUI) experience for users. This course describes the integration of Cisco Unity Connection with Cisco Unified Communications Manager via different protocols. Among the topics covered are the user template creation process and migration, user parameters and settings, and Lightweight Directory Access Protocol (LDAP) import mechanism for users. Voice mailbox configuration and management is also covered.
Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.
Expected Duration (hours)
2.0
Lesson Objectives
Cisco ICOMM 8.0: Enablement of Cisco Unity Connection and Voice Mailbox Options
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Cisco ICOMM 8.0: Cisco Unified Presence
Overview/Description
Cisco Unified Presence enhances the native presence features in Cisco Unified Communications Manager. With Cisco Unified IP Phone Messenger, end users can see the presence status of their colleagues and manage their own status, or exchange instant messages from a user interface. To enable end users for Cisco Unified Personal Communicator and Cisco IP Phone Messenger, several configuration steps must be performed on Cisco Unified Communications Manager and Cisco Unified Presence. This course provides an overview of Cisco Unified Presence features and functionality and shows how to configure end users, how to troubleshoot common issues with Cisco Unified Personal Communicator. It also gives an overview of the typical issues that are reported by end users.
Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.
Expected Duration (hours)
1.5
Lesson Objectives
Cisco ICOMM 8.0: Cisco Unified Presence
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Cisco ICOMM 8.0: Enablement of Cisco Unity Connection and Voice Mailbox Options
Overview/Description
Cisco Unity Connection allows the addition of users in an efficient manner as well as proactive user mailbox maintenance. It also provides methods for enhancing the telephone user interface (TUI) experience for users. This course describes the integration of Cisco Unity Connection with Cisco Unified Communications Manager via different protocols. Among the topics covered are the user template creation process and migration, user parameters and settings, and Lightweight Directory Access Protocol (LDAP) import mechanism for users. Voice mailbox configuration and management is also covered.
Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.
Expected Duration (hours)
2.0
Lesson Objectives
Cisco ICOMM 8.0: Enablement of Cisco Unity Connection and Voice Mailbox Options
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Cisco ICOMM 8.0: Cisco Unified Presence
Overview/Description
Cisco Unified Presence enhances the native presence features in Cisco Unified Communications Manager. With Cisco Unified IP Phone Messenger, end users can see the presence status of their colleagues and manage their own status, or exchange instant messages from a user interface. To enable end users for Cisco Unified Personal Communicator and Cisco IP Phone Messenger, several configuration steps must be performed on Cisco Unified Communications Manager and Cisco Unified Presence. This course provides an overview of Cisco Unified Presence features and functionality and shows how to configure end users, how to troubleshoot common issues with Cisco Unified Personal Communicator. It also gives an overview of the typical issues that are reported by end users.
Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.
Expected Duration (hours)
1.5
Lesson Objectives
Cisco ICOMM 8.0: Cisco Unified Presence
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Cisco ICOMM 8.0: Cisco Unified Communications Solution Maintenance
Overview/Description
In a VoIP environment, the administrator must understand how to successfully troubleshoot problems. The Cisco Unified Communications solutions provide a wide range of tools to maintain, troubleshoot and monitor Cisco Unified Communications applications. The problem-solving model helps to troubleshoot problems in Cisco Unified Communications and can be used with tools like Cisco Unified Reporting. This course describes the Cisco Unified Communications Manager features that allow you to avoid bandwidth problems and the commands to verify configurations. The Cisco Unified Communications Manager CDR Analysis and Reporting (CAR) Tool is also covered which can help monitor quality of service (QoS) issues, device utilization, and call statistics.
Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.
Expected Duration (hours)
1.5
Lesson Objectives
Cisco ICOMM 8.0: Cisco Unified Communications Solution Maintenance
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Cisco ICOMM 8.0: RTMT, Monitoring Voice Mail and the Disaster Recovery System
Overview/Description
One of the important administrator functions is accessing different trace files, syslog messages, and counters that indicate the current system and appliance health using the Cisco Unified Real-Time Monitoring Tool (RTMT). Another highly important task is the backup and restore procedure on Cisco Unified Communications Manager, Cisco Unity Connection, or Cisco Unified Presence. This course describes the monitoring options and different reports that are available in Cisco Unity Connection. Also covered is the Disaster Recovery System and how it is used for backup and restore procedures in Cisco Unified Communications solutions.
Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.
Expected Duration (hours)
1.0
Lesson Objectives
Cisco ICOMM 8.0: RTMT, Monitoring Voice Mail and the Disaster Recovery System
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Cisco ICOMM 8.0: Cisco Unified Communications Solution Maintenance
Overview/Description
In a VoIP environment, the administrator must understand how to successfully troubleshoot problems. The Cisco Unified Communications solutions provide a wide range of tools to maintain, troubleshoot and monitor Cisco Unified Communications applications. The problem-solving model helps to troubleshoot problems in Cisco Unified Communications and can be used with tools like Cisco Unified Reporting. This course describes the Cisco Unified Communications Manager features that allow you to avoid bandwidth problems and the commands to verify configurations. The Cisco Unified Communications Manager CDR Analysis and Reporting (CAR) Tool is also covered which can help monitor quality of service (QoS) issues, device utilization, and call statistics.
Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.
Expected Duration (hours)
1.5
Lesson Objectives
Cisco ICOMM 8.0: Cisco Unified Communications Solution Maintenance
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Cisco ICOMM 8.0: RTMT, Monitoring Voice Mail and the Disaster Recovery System
Overview/Description
One of the important administrator functions is accessing different trace files, syslog messages, and counters that indicate the current system and appliance health using the Cisco Unified Real-Time Monitoring Tool (RTMT). Another highly important task is the backup and restore procedure on Cisco Unified Communications Manager, Cisco Unity Connection, or Cisco Unified Presence. This course describes the monitoring options and different reports that are available in Cisco Unity Connection. Also covered is the Disaster Recovery System and how it is used for backup and restore procedures in Cisco Unified Communications solutions.
Target Audience
Individuals seeking to obtain effective skills to administer technologies in a voice network. Candidates should have completed 640-802 Cisco Certified Network Associate, or 640-822 Interconnecting Cisco Networking Devices Part 1 and 640-816 Interconnecting Cisco Networking Devices Part 2. Candidates should also have working knowledge of converged voice and data networks, basic knowledge of Cisco IOS gateways, and basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection.
Expected Duration (hours)
1.0
Lesson Objectives
Cisco ICOMM 8.0: RTMT, Monitoring Voice Mail and the Disaster Recovery System
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Cisco CCNA™ Voice Certification
(Cisco Certified Network Associate Voice)
The Cisco Certified Network Associate Voice (CCNA® Voice) validates associate-level knowledge and skills required to
administer a voice network. The Cisco® CCNA Voice certification confirms the skill set for specialized job positions
in voice technologies such as voice engineer, voice technologies administrator and voice manager. It also validates
skills in VoIP technologies such as IP PBX, IP telephony, call control, handset, and voicemail solutions.
Benefits of CBT Direct’s Online Cisco CCNA Voice Certification Training
CBT Direct boasts the most beneficial online certification training on the market. With online training, you have the flexibility
to study on your schedule, and with the speed and reliability of the internet, CBT Direct’s Cisco CCNA VOICE training course is
accessible anywhere you have an internet connection. Convenience finally costs less with CBT Direct – the most affordable
online training solution today. CBT Direct is also a Cisco Registered Partner.
The unique design of CBT Direct’s Cisco CCNA VOICE certification course incorporates a proven four-step learning process: presentation, demonstration, guidance and independent practice. This four-step proven learning model for CBT Direct’s Cisco CCNA VOICE training course ensures the greatest level of retention to prepare you for your Cisco CCNA VOICE certification exam.
CBT Direct also offers online mentoring for over 100 current major certification exams, including Cisco CCNA VOICE,
for IT professionals and end-users alike. CBT Direct’s mentors have a minimum of 20 certifications each and are available 24/7*.
* Available for most courses.
Is your resume not getting noticed? Get more attention with certification.
Who Benefits from CBT Direct’s Cisco CCNA Voice Certification Training?
Network designers, administrators, engineers and managers, systems engineers; individuals seeking the Implementing Unified Wireless Networking Essentials or IUWNE v1.0 640-721 certification.
What Professionals Will Learn from CBT Direct’s Cisco CCNA Voice Certification Training
You’ll learn how a Digital Signal Processor operates and how codecs work in a CUC system as well as implement
and configure VLANs, IEEE 802.1Q and VTP on Cisco catalyst switches. You’ll also learn how to configure POTS and
VoIP dial peers, as well as a catalyst switch to support voice traffic.
Click here to see a detailed curriculum outline.
Explore describing, defining and configuring features for a basic CUCME system. Learn how to configure call pickup, park, intercom, call blocking and directory services voice features.
You’ll discover the key benefits and features of CUCME and learn the various types of Ephone-DNs. You’ll also learn how you can use Cisco AutoQoS to implement a QoS policy.
You’ll acquire the skills needed to configure CUCME to support and troubleshoot voice-mail and auto attendant services. With CBT Direct’s CCNA Voice Certification training, you’ll learn how to use the Cisco Configuration Assistant, upgrade files on the Cisco Unified Communications 500 Series for small business device.
Click here to see a detailed curriculum outline.Exam#
Certification
Certified Mentoring
Hours
Hours
24x7
Mon-Fri
(9-5 EST)
(9-5 EST)
Tier 3
TestPrep
| 640-461 | Introducing Cisco Voice and Unified Communications Administration | ü | ü | |
| 640-802 | Cisco CCNA (Cisco Certified Network Associate) | ü | ü | |
| 640-816 | Cisco ICND2 (Interconnecting Cisco Networking Devices Part 2) | ü | ü | |
| 640-822 | Cisco ICND1 (Interconnecting Cisco Networking Devices Part 1) | ü | ü |
Success is a journey. The first step is deciding which direction to go. Get some advice from a training advisor based on your needs here.
Cisco ICND1: Interconnecting Cisco Networking Devices Part 1 Exam 640-822
Cisco ICND2: Interconnecting Cisco Networking Devices Part 2 Exam 640-816
Cisco CCNA Composite Exam 640-802
Introducing Cisco Voice and Unified Communications Administration Exam 640-461
