Exam 70-620: TS: Windows Vista, Configuring Curriculum Outline
Installing Windows Vista
Overview/Description
There are a number of versions of the Windows Vista operating system, each designed for a particular situation. Because the cost of upgrading operating systems can be steep, choosing the right version of an operating system is important. The chosen operating system version must support current needs as well as take into account possible future requirements.
Hardware requirements must also be taken into account before an upgrade occurs. Will the current hardware profiles suffice or will an expensive upgrade be required in order to support the chosen operating system?
This course is designed to describe the basic hardware requirements of Windows Vista as well as the different versions of the operating system and their different capabilities. How to choose between an upgrade or a fresh install as well as choosing an automated or attended installation is also covered in this course.
The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.
Prepare for a Windows Vista Installation
Install Windows Vista
- Install Windows Vista
- Identify the considerations for successful dual-boot configuration
Troubleshoot Windows Vista Installations
- Choose the correct method to troubleshoot an installation issue
Automated Deployment Options for Windows Vista
- Recognize the automated deployment options for Windows Vista
- Identify the tools for unattended installations
Using Windows Deployment Services
- Install Windows Vista through WDS
Install Windows Vista using Imaging
- Use the System Preparation Tool
- Install Vista using a disk image
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Configure Windows Vista Environments
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Microsoft has added several new features to the Windows Vista desktop environment, among them the new Aero Glass user interface and the addition of the Windows Sidebar which displays and organizes gadgets.
This course describes Windows Vista management utilities and how to use them and how to install and manage devices in Vista the new Aero Glass and Sidebar features of Vista and how to configure them. This course also the new Aero Glass and Sidebar features of Vista and how to configure them. Describes Windows Vista management utilities and how to use them and how to install and manage devices in Vista.
Windows Vista System Management
Use Windows Vista Device Manager
Manage Display Devices in Windows Vista
Windows Vista I/O Devices and Services
Configure Desktop Settings
Windows Vista Multilingual and Accessibility Settings
Configure Internet Explorer 7 Features
Configure Internet Explorer 7 Security
Course Number:
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Windows Vista Users and Groups
Overview/Description
The use of user and group accounts is fundamental in any network environment for both security and ease of administration.
This course describes the types of user and group accounts available for Windows Vista clients, explains how to manage them, and covers best practices for their use.
The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.
Introduction to Windows Vista User Accounts
Managing User Accounts
Managing User Account Properties
Windows Vista Group Accounts
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Security in Windows Vista
Overview/Description
In todays computing reality, security has become the number one concern of administrators and regular users alike. Windows Vista builds on Microsofts existing security mechanisms, such as Group Policy within Active Directory and Local Group Policy Objects to provide security for computer systems. Windows Vista also builds on the firewall protection introduced in Windows XP and integrates Microsofts Windows Defender software to protect against spyware and malware.
This course covers the use of Group Policy, user account policies, Windows Firewall, and Windows Defender. As well, features new to Windows Vista specifically User Account Control, Windows Security Center, and Windows CardSpace are described.
The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.
Active Directory and Group Policy
User Account Control
- Match the user account control policy with the scenario
- Identify the features of User Account Control
Windows Vista Computer Security
- Configure Windows Defender
- Recognize the features of |w Windows Vista Security Center
- List the ways Windows Vista deals with unwanted software
- Configure Windows Firewall
Windows Vista Resource Security
- Control access to files and folders using NTFS permissions
- Identify the features of BitLocker drive encryption
Windows CardSpace
- Identify the features of Windows CardSpace
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Windows Vista Network Connectivity
Overview/Description
The vast majority of computers in use today are networked in some fashion either to the Internet or to other computers. Windows Vista includes new features and enhancements designed to make networking easier, safer, and more reliable for both home and business users. With the explosion of wireless networking products available for both home and business environments, Vista includes many new features and upgrades to Windows wireless networking technology. Along with Windows Vista wireless capabilities, this course explains the features new to Windows Vista including the Network and Sharing Center and Network Map. As well, those features enhanced from previous Windows versions that provide the increased security, reliability, and ease of management offered by Windows Vista are described.
The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.
Configure Vista Networking Devices
Windows Vista Network and Sharing Center
- Configure network connection settings
- Configure sharing and discovery settings
Remote Access
- Set up a VPN client
- Identify the VPN connection methods supported by Vista
- Identify the remote authentication protocols supported by Vista
Windows Vista Wireless Networking
- Configure wireless network settings
- Configure security for a wireless network
Networking Protocols
- Identify the benefits and features of TCP/IP
Deploy TCP/IP Configurations
- Manually configure IP addressing
- Recognize advanced TCP/IP settings
- Test an IP configuration
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Configuring Windows Vista Applications
Overview/Description
Windows Vista replaces or upgrades many of the applications that came standard with previous versions of Windows. New applications and improvements to existing ones are designed to increase security, productivity and ease of use. The default applications and features included with the Vista operating system depend on the version of Vista that is installed.
This course covers many of these new applications and upgrades and explains their use and configuration. New applications include Windows Sidebar, Windows Meeting Space, and Windows SideShow. Upgrades and improvements have been made to such applications as Windows Media Player and Windows Mail, previously known as Outlook Express. These changes are described as well.
The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.
Media Applications in Windows Vista
Configure Windows Mail
- Add a new e-mail account in Windows Mail
- Modify an existing account in Windows Mail
Customize Windows Mail
- Customize Windows Mail
Windows Contacts and Windows Calendar
- Recognize the features of Windows Contacts
- Recognize the features of Windows Calendar
Windows Fax and Scan and Windows Meeting Space
- Configure Windows Fax and Scan
- Configure Windows Meeting Space
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Windows Vista Maintenance and Optimization
Overview/Description
An optimized operating system runs at peak performance and helps to ensure that applications and hardware perform as they are designed to. Windows Vista has many tools to help achieve the goal of an optimized system along with monitoring tools that help ensure the system continues to perform at its best.
This course describes many of the performance monitoring tools of Windows Vista and explains the strategies for system optimization.
The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.
Reliability and Performance Monitor
Windows Vista System Performance
- Troubleshoot system performance
- Recognize how using SuperFetch can boost system performance
Monitor the System
- Monitor the system
The System Tool and System Configuration
- Set system properties
- Identify the features of the system tool
- Use system configuration
Task Scheduler and Event Viewer
- Create a new scheduled task
- Use Event Viewer
- Identify indexing options
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Windows Vista Mobile Computing and Troubleshooting
Overview/Description
In both the business and private sectors, laptop computers are rapidly catching up to desktop PCs in numbers. With the major improvements to mobile technologies over the recent years, laptops have fast become a viable, and even desirable, replacement for desktop systems.
Windows Vista was designed with this growth in mobile computing in mind. This course covers Vistas focus on mobility, and explains the new and updated features related to the various mobile platforms such as laptops, Tablet PCs, and handheld devices. Vistas Mobility Center, where display and energy use settings can be configured is described, along with Vistas Sync Center which allows synchronization between mobile and desktop devices.
This course also covers system recovery and troubleshooting should problems arise that cause either a full or partial system failure.
The audience for this path are personnel who provide Tier 1 or Tier 2 desktop and help desk support for Windows Vista, and other technical professionals who wish to certify on Windows Vista.
Windows Vista Power Management
Mobility Center
- Configure presentation settings for a mobile PC
- Recognize the options for setting up multiple monitor display
- Recognize the features of the Sync Center
- Recognize the features of Windows SideShow
Windows Vista for Tablet PC
- Recognize the Tablet PC options in Windows Vista
Remote Desktop and Assistance
- Use Remote Desktop
- Use Remote Assistance
Disaster Prevention and Recovery
- Use advanced boot options
- Match the recovery technique with the situation
Windows Vista Backup and Restore
- Use Windows Vista Backup
- Use System Restore
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Mentoring 70-620 TS: Configuring Windows Vista Client
Overview/Description
SkillSoft Mentors are available to help students with their studies for exam 70-620 TS: Configuring Windows Vista Client. You can reach them by entering a Mentored Chat Room or by using the E-mail My Mentor service.
Target Audience
Individuals who are studying the associated SkillSoft content in preparation for, or to become familiar with, the skills and competencies being measured by the actual certification exam.
Prerequisites
Familiarity with the exam objectives listed below and skills and competencies being measured in the associated certification exam.
Expected Duration (hours)
0.0
Lesson Objectives
Mentoring 70-620 TS: Configuring Windows Vista Client
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TestPrep 70-620 TS: Configuring Windows Vista Client
Overview/Description
To test your knowledge on the skills and competencies being measured by the vendor certification exam. TestPrep can be taken in either Study or Certification mode. Study mode is designed to maximize learning by not only testing your knowledge of the material, but also by providing additional information on the topics presented. Certification mode is designed to test your knowledge of the material within a structured testing environment, providing valuable feedback at the end of the test.
Target Audience
Individuals seeking practice in a structured testing environment, covering the skills and competencies being measured by the vendor certification exam.
Prerequisites
The associated SkillSoft certification content should be completed before attempting this TestPrep. This will maximize the effectiveness of the preparation exam.
Expected Duration (hours)
0.0
Lesson Objectives
TestPrep 70-620 TS: Configuring Windows Vista Client
TP70620_eng
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Exam 70-622: PRO: Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians Curriculum Outline
Deploying Windows Vista
Overview/DescriptionMicrosoft Windows Vista is the leading operating system used on desktops throughout the world in enterprise and home environments. It provides enhanced security, performance, reliability, and reduced cost for deployment and management. This course discusses the deployment infrastructure for enterprise environments and the different deployment methods that can be used to deploy Windows Vista, either by upgrading or performing cleaning installations. It also demonstrates how to prepare the target computers for installation, perform deployments of Windows Vista using an image, and carry out post-installation tasks.
Target Audience
Support personnel supporting Windows Vista; technical professionals.
Prerequisites
3 to 5 years experience as tier 2 or team-lead/technical desktop support technician; passed an entry level desktop support exam, such as 70-620 TS: Microsoft Windows Vista, Configuring; hands on experience with Windows Vista deployment, managing security, troubleshooting network-related issues
Expected Duration (hours)
2.0 Hours
Lesson Objectives
Deploying Windows Vista
- identify the functions of Microsoft Solution Accelerator for Business Desktop Deployment
- recognize when to use Zero Touch Installation (ZTI) and Lite Touch Installation (LTI) in deploying Windows Vista
- recognize when to upgrade or do a clean install of Windows Vista
- identify the factors involved in choosing a Windows Vista installation method
- identify considerations for dualbooting Vista with Windows XP and Windows 2000
- analyze the business environment and select an appropriate deployment method
- identify how to prepare a system for a Windows Vista deployment
- recognize the minimum hardware requirements for a Windows Vista Capable and Premium Ready PC
- recognize how to use the Windows Easy Transfer wizard to migrate user state data
- recognize how to use ScanState to migrate user data
- prepare to deploy Windows Vista
- recognize how to deploy an image using Windows PE and ImageX
- recognize the tools and techniques used in a basic image-based deployment of Windows Vista
- identify checks and post-installation tasks for deploying Windows Vista
- recognize how to use LoadState to migrate user state data
- deploy a Windows Vista image
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Troubleshooting Windows Vista Deployments
Overview/DescriptionMicrosoft Windows Vista provides diagnostics and tools to help reduce troubleshooting support costs and user interruptions. Windows Vista can detect and automatically correct most operating system and related hardware problems using these tools. If Vista cannot automatically correct a problem, it provides support resources to help technical support correct it in a timely manner. This course demonstrates troubleshooting startup issues with the Vista operating system when it is dual-booted with another operating system, and using the Window Recovery Environment when Vista will not start. In addition, it explores troubleshooting operating system services using Event Viewer, command-line tools, and System Configuration. It also shows how to troubleshoot hardware devices and their drivers using Device Manager and System Restore, resolve printing problems using the driver store, and use BitLocker Drive Encryption.
Target Audience
Support personnel supporting Windows Vista; technical professionals.
Prerequisites
3 to 5 years experience as tier 2 or team-lead/technical desktop support technician; passed an entry level desktop support exam, such as 70-620 TS: Microsoft Windows Vista, Configuring; hands on experience with Windows Vista deployment, managing security, troubleshooting network-related issues
Expected Duration (hours)
2.5 Hours
Lesson Objectives
Troubleshooting Windows Vista Deployments
- recognize how to use BCDedit to choose the default operating system
- identify the security considerations for using Windows RE
- recognize how to use Startup Repair
- match command prompt diagnostic and troubleshooting tasks to descriptions
- recognize how to use the Event Viewer to view event logs
- recognize examples of how system configuration can be used to troubleshoot services
- recognize how to start, stop, activate, and disable services manually using the Net command and sc.exe
- troubleshoot Windows Vista deployments
- recognize procedures for troubleshooting Vista hardware and physical features
- recognize how to view printers and their properties in Print Management
- recognize commands for adding device drivers to the driver store
- recognize how to enable BitLocker drive encryption
- identify how to recover access to data using BitLocker Drive Encryption
- recognize how to back up the BitLocker recovery password using Group Policy
- recognize how to back up the BitLocker recovery password to multiple locations
- configure and troubleshoot access to resources
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Configuring and Troubleshooting Windows Vista Security
Overview/DescriptionMicrosoft Windows Vista provides enhanced security features to help protect computers from malicious attacks, spyware, and other unwanted software that can be installed on your system when it is connected to the Internet. Vista also ensures that computers are kept up to date by automatically installing the latest security patches and updates. This course discusses how to secure Internet Explorer, and configure Windows Firewall and Windows Defender to secure computers. It also explains how to keep computer security up to date using Windows Update and Windows Server Update Services.
Target Audience
Support personnel supporting Windows Vista; technical professionals
Prerequisites
3 to 5 years experience as tier 2 or team-lead/technical desktop support technician; passed an entry level desktop support exam, such as 70-620 TS: Microsoft Windows Vista, Configuring; hands on experience with Windows Vista deployment, managing security, troubleshooting network-related issues
Expected Duration (hours)
2.5 Hours
Lesson Objectives
Configuring and Troubleshooting Windows Vista Security
- identify the functions of Internet Explorer Protected Mode
- recognize how to check a web site using the Phishing Filter
- recognize how to install and delete ActiveX controls
- recognize how to set advanced security options for Internet Explorer 7
- configure and troubleshoot security for Windows Internet Explorer 7
- identify Windows Firewall settings
- recognize how to use Windows Firewall with Advanced Security (WFAS) to specify advanced firewall settings
- identify the steps for troubleshooting firewall issues
- recognize how to use Windows Defender to manually scan your computer
- recognize how to configure Windows Defender
- troubleshoot Windows Defender and Windows Firewall issues
- identify the features of Windows Server Update Service (WSUS)
- recognize how to configure automatic updates using Group Policy
- recognize how to troubleshoot client self-update issues
- recognize how to view updates and change settings in Windows Update
- apply security patches and updates in Windows Vista
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Configuring and Troubleshooting User Access on Windows Vista
Overview/DescriptionMicrosoft Windows Vista offers enhanced authentication mechanisms to allow legitimate users to log on to systems. These authentication mechanisms include using smart cards, biometrics, and username and password credentials. Once a user is logged onto the computer, Vista authorization allows the user specific permissions to access resources on that specific computer or on the network. Vista also includes a new feature called User Account Control, which provides a way to elevate privileges on the computer to perform specific administrative tasks, such as install an application. This course discusses authentication and authorization, and how to troubleshoot them using auditing. It also explains User Account Control and how to configure it at the computer and domain level.
Target Audience
Support personnel supporting Windows Vista; technical professionals.
Prerequisites
3 to 5 years experience as tier 2 or team-lead/technical desktop support technician; passed an entry level desktop support exam, such as 70-620 TS: Microsoft Windows Vista, Configuring; hands on experience with Windows Vista deployment, managing security, troubleshooting network-related issues
Expected Duration (hours)
2.0 Hours
Lesson Objectives
Configuring and Troubleshooting User Access on Windows Vista
- recognize how to troubleshoot authentication problems using Event Viewer
- match Access Control services, the Cryptography services, and the secure OS to their functions during logon
- recognize how to encrypt a file or folder and give additional users access
- recognize how to recover encrypted files or folders
- recognize how to troubleshoot user authorization on Windows Vista
- troubleshoot Vista user security issues and access
- troubleshoot Windows Vista user access
- distinguish between the tasks a standard user and an administrator can perform using User Account Control (UAC)
- recognize how to view elevation prompts in Vista
- recognize how to mark an application to always run elevated
- recognize how to open the command prompt window with elevated privileges
- recognize how to enable and disable UAC policy settings
- configure and troubleshoot Windows Vista user access control
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Managing and Troubleshooting Windows Vista Systems
Overview/DescriptionMany of Microsoft Windows Vistas new and enhanced tools can be used to simplify system management and troubleshooting. Windows Vista can be managed by using Group Policy settings when the system is part of an Active Directory domain, or by setting local group policies. Group Policies consist of Group Policy Objects (GPOs), which are used to configure system-wide or user-based settings, and are automatically applied to prevent problems and implement standards. For easier administration, event forwarding can be used to monitor events on multiple Windows Vista systems using one central location. The improved Task Scheduler is another management tool that can be used to complete administrative tasks on Vista machines. This course demonstrates how to manage and troubleshoot Group Policy settings, event forwarding, and Task Scheduler.
Target Audience
Support personnel supporting Windows Vista; technical professionals.
Prerequisites
3 to 5 years experience as tier 2 or team-lead/technical desktop support technician; passed an entry level desktop support exam, such as 70-620 TS: Microsoft Windows Vista, Configuring; hands on experience with Windows Vista deployment, managing security, troubleshooting network-related issues
Expected Duration (hours)
2.0 Hours
Lesson Objectives
Managing and Troubleshooting Windows Vista Systems
- identify the features of GPO inheritance in Vista
- recognize how to open local group policies using the Group Policy Objects Microsoft Management Console (MMC) snap-in
- recognize how to view the settings for a domain policy
- recognize how to determine the policy settings using the Resultant Set of Policy (RSoP) in logging mode
- recognize how to generate Resultant Set of Policy reports
- recognize how to create a custom view of a Group Policy instance
- troubleshoot policy settings in WIndows Vista
- recognize the steps to configure computers to forward and collect events
- recognize how to configure an event subscription
- recognize how to troubleshoot event subscriptions
- recognize how to create a task in Task Scheduler
- identify Task Schedulers task management functions
- recognize how to troubleshoot task scheduler
- configure event forwarding and Task Scheduler in Windows Vista
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Troubleshooting Windows Vista Performance and Reliability
Overview/DescriptionMicrosoft Windows Vista includes the Windows Reliability and Performance Monitor, a tool that provides multiple data monitoring and collection utilities for evaluating a systems performance and reliability. It can also be used to monitor the performance and reliability of remote systems. The information that is gathered in Reliability and Performance Monitor can assist in troubleshooting stability issues on Windows Vista systems. This course demonstrates how to use the various features of the Performance Monitor and the Reliability Monitor, including collecting data sets and viewing reports.
Target Audience
Support personnel supporting Windows Vista; technical professionals.
Prerequisites
3 to 5 years experience as tier 2 or team-lead/technical desktop support technician; passed an entry level desktop support exam, such as 70-620 TS: Microsoft Windows Vista, Configuring; hands on experience with Windows Vista deployment, managing security, troubleshooting network-related issues
Expected Duration (hours)
2.0 Hours
Lesson Objectives
Troubleshooting Windows Vista Performance and Reliability
- identify the features of the Windows Reliability and Performance Monitor mmc console
- recognize how to monitor and optimize memory using Performance Monitor
- recognize how to add counters to Performance Monitor
- recognize how to monitor and optimize the processor using Performance Monitor
- recognize how to monitor and optimize the disk subsystem using Performance Monitor
- recognize how to monitor and optimize the network using Performance Monitor
- monitor performance using Performance Monitor.
- recognize how to use Reliability Monitor results
- recognize how to create a Data Collector Set
- recognize how to schedule data collection start and stop conditions
- recognize how to view reports in the Windows Reliability and Performance Monitor
- troubleshoot reliability using the Reliability Monitor in Windows Vista
- interpret data using the Reliability Monitor
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Configuring and Troubleshooting Windows Vista Networking
Overview/DescriptionMicrosoft Windows Vista provides the Network and Sharing Center to configure and diagnose networking connectivity. This feature also allows you to configure access to the network through wireless connections, and remote access using VPNs and Remote Desktop. Windows Vista can also use group policies to configure network security to encrypt traffic over the network when network services are being utilitized. This course demonstrates how to use the Network and Sharing Center to configure and troubleshoot network connectivity, wireless access, and remote access. It also outlines how to configure network security.
Target Audience
Support personnel supporting Windows Vista; technical professionals.
Prerequisites
3 to 5 years experience as tier 2 or team-lead/technical desktop support technician; passed an entry level desktop support exam, such as 70-620 TS: Microsoft Windows Vista, Configuring; hands on experience with Windows Vista deployment, managing security, troubleshooting network-related issues
Expected Duration (hours)
2.5 Hours
Lesson Objectives
Configuring and Troubleshooting Windows Vista Networking
- recognize how to configure network connections
- recognize how to enable or disable sharing and discovery services in the Network and Sharing Center
- recognize how to view a network map using the Network and Sharing Center
- recognize the steps in determining network problems using ping
- identify how Tracert is used to trace a route of a packet
- identify how to use nslookup to troubleshoot DNS
- match ipconfig DHCP troubleshooting options to descriptions
- troubleshoot connectivity in Windows Vista
- recognize how to configure wireless network security
- recognize how to troubleshoot the wireless network connectivity problems
- identify how to enable printer sharing over the network
- recognize how to add a new IPSec policy
- identify netsh commands to view and troubleshoot IPSec
- troubleshoot access to network and wireless resources
- recognize how to configure advanced VPN options in Windows Vista
- recognize how to configure a VPN in Windows Vista
- recognize how to connect to another system using the Remote Desktop
- recognize how to enable Remote Assistance in Windows Vista
- identify how to troubleshoot remote desktop
- identify the VPN settings that cause connection failures
- identify what to check for when troubleshooting remote assistance
- configure remote access in Windows Vista
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Maintaining and Supporting Applications on Windows Vista
Overview/DescriptionMicrosoft Windows Vista takes advantage of the Windows Installer engine to install, maintain, and remove applications through the use of installation packages. Administrators can deploy these packages using various tools, including the MsiExec command-line tool, installation wizards, SMS, and the Group Policy Software Installation. Administrators can also take advantage of Software Restriction policies to ensure only specific applications are run on Vista client machines within a domain environment. This course demonstrates how to deploy, maintain, and troubleshoot applications on Windows Vista computers. It also explains how to set up and troubleshoot Software Restriction policies.
Target Audience
Support personnel supporting Windows Vista; technical professionals.
Prerequisites
3 to 5 years experience as tier 2 or team-lead/technical desktop support technician; passed an entry level desktop support exam, such as 70-620 TS: Microsoft Windows Vista, Configuring; hands on experience with Windows Vista deployment, managing security, troubleshooting network-related issues
Expected Duration (hours)
1.5 Hours
Lesson Objectives
Maintaining and Supporting Applications on Windows Vista
- recognize how to work with Windows Installer using MsiExec.exe
- identify how to use SMS to deploy applications, and manage security patches and assets
- recognize how to troubleshoot Windows Installer issues
- recognize how to add a software installation package and distribute it to users using Group Policy
- recognize how to configure installation options for applications
- recognize how to troubleshoot Group Policy application deployment
- recognize how to adjust program compatibility settings
- deploy and troubleshoot applications in Windows Vista
- recognize how to open software restriction policies in the Group Policy editor
- recognize how to create a new software restriction policy
- recognize how to troubleshoot software restriction policies
- create and troubleshoot software restriction policies in Windows Vista
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Microsoft Enterprise Support Technician MCITP Certification
(Microsoft Certified IT Professional)
The Microsoft Certified IT Professional: Enterprise Support Technician Certification validates that you have the knowledge and
skills required to deploy and support the Windows Vista operating system. The MCITP: Enterprise Support Technician credentials show
you have expertise in deploying Windows Vista, managing security, and troubleshooting network issues.
Benefits of CBT Direct’s Online Microsoft MCITP Certification Training
CBT Direct boasts the most beneficial online certification training on the market. With online training, you have the flexibility to study on your schedule, and with the speed and reliability of the internet, CBT Direct’s Microsoft MCITP training course is accessible anywhere you have an internet connection. Convenience finally costs less with CBT Direct – the most affordable online training solution today. CBT Direct is also a Microsoft Certified Partner.
The unique design of CBT Direct’s Microsoft MCITP certification course incorporates a proven four-step learning process: presentation, demonstration, guidance and independent practice. This four-step proven learning model for CBT Direct’s Microsoft MCITP training course ensures the greatest level of retention to prepare you for your Microsoft MCITP certification exam.
CBT Direct also offers online mentoring for over 100 current major certification exams, including Microsoft MCITP, for IT
professionals and end-users alike. CBT Direct’s mentors have a minimum of 20 certifications each and are available 24/7*.
* Available for most courses.
Is your resume not getting noticed? Get more attention with certification.
Who Benefits from CBT Direct’s Microsoft MCITP Training?
The Microsoft Certified IT Professional (MCITP): Enterprise Support Technician Certification can help you develop and validate your skills in your current position or advance you toward a future job role, such as; systems administrator, IT systems manager, security administrator, systems architect, network administrator or security administrator.
What Professionals Will Learn from CBT Direct’s Microsoft MCITP Training
To achieve this certification, you must successfully pass two exams: one Microsoft Certified Technology Specialist (MCTS) Windows Vista prerequisite exam and one Professional Series exam.
Exam 70-620: TS: Windows Vista, Configuring
This course provides students with the knowledge to install and upgrade Windows Vista, configure and troubleshoot Post-installation
system settings and to configure Windows security features. This training will also teach you to configure network connectivity and to
configure applications included with Windows Vista. In this course you will learn how to maintain and optimize systems that run
Windows Vista and the ability to configure and troubleshoot mobile computing.
Click here to see a detailed curriculum outline.
Exam 70-622: PRO: Supporting and Troubleshooting Applications on a Windows Vista Client for Enterprise Support Technicians
This course provides students with the knowledge to deploy Windows Vista and manage Windows Vista security. This course will also cover
managing and maintaining systems that run Windows Vista. You will also learn to configure and troubleshoot networking environments and
how to support and maintain Desktop Applications.
Click here to see a detailed curriculum outline.
Why CBT Direct's Online Training Works
The unique design of CBT Direct’s Microsoft MCITP certification course incorporates a proven four-step learning process:
presentation, demonstration, guidance and independent practice. This four-step proven learning model for CBT Direct’s Microsoft
MCITP training course ensures the greatest level of retention to prepare you for your Microsoft MCITP certification exam.
Hours
(9-5 EST)
| 70-620 | Microsoft MCTS: Configuring Windows Vista Client | ü | ü | |
| 70-622 | Microsoft PRO: Supporting and Troubleshooting Applications on a Microsoft Windows Vista Client for Enterprise | ü | ü |
Success is a journey. The first step is deciding which direction to go. Get some advice from a training advisor based on your needs here.
Exam 70-620: TS: Windows Vista, Configuring
Exam 70-622: PRO: Supporting Troubleshooting Applications on Windows Vista Client for Enterprise Support Technicians
