Certified Business Analysis Professional Curriculum Outline
Introduction to Business Analysis and Essential Competencies
Overview/DescriptionOften, and usually with the best intentions, organizations hastily overhaul processes or implement new systems in an effort to quickly fix or address a problem, only to discover that it wasnt the right solution after all the time and money wasted, and the problem continues. Business analysis aims to not only properly diagnose an issue, but determine the best solution to fix it permanently. Business analysts, who undertake this work, require a unique combination of skills and knowledge to be successful in this function. This course provides an overview of what business analysis is, including fundamental concepts and knowledge areas as prescribed in A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) – Version 2.0 by the International Institute of Business Analysis (IIBA®). This course also covers the essential competencies required for effective business analysis, including behavioral characteristics, business and software knowledge, and communication and interaction skills. This course provides a foundational knowledge base of business analysis information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the IIBA®’s Certified Business Analysis Professional™ (CBAP®) certification exam. IIBA®, the IIBA® logo, BABOK®, and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis.
Target AudienceAll levels of employees wishing to develop and refine their business analysis skills or intending to write IIBA®’s Certified Business Analysis Professional™ (CBAP®) certification exam.
Expected Duration (hours)2.0
Lesson Objectives Introduction to Business Analysis and Essential Competencies
Define business analysis Recognize the fundamental responsibilities of the business analyst Match the requirement type to their examples Match the knowledge areas of business analysis with examples of their associated activities Identify business analysis tasks Identify business analysis techniques Match the business analysis competency requirement to the example Recognize the behavioral characteristics required for effective business analysis Recognize the business knowledge required for effective business analysis Recognize the software knowledge skills required for effective business analysis Recognize the communication skills required for effective business analysis Recognize the interaction skills required for effective business analysis Apply the skills and competencies required for effective business analysis in a given scenario Course Number:
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Introduction to Business Analysis Planning
Overview/Description
In business analysis, there is no prescribed route to take. Each project, task, or process initiative is different, and every environment you work in is different. Therefore, its essential you map out your business analysis approach based on the elements concerning your particular project, environment, and organization. Its equally important to clearly determine who your stakeholders are, who is responsible for what, and how much effort will be required for project deliverables. This course provides an overview of planning a business analysis approach, using techniques like the decision analysis approach, process modeling and structured walkthroughs as prescribed in A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) – Version 2.0 by the International Institute of Business Analysis (IIBA®). This course also provides an overview of conducting a stakeholder analysis, including techniques such as RACI matrices and stakeholder maps. Finally, techniques for planning business analysis activities such as estimating required efforts are introduced. This course provides a foundational knowledge base of business analysis information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the IIBA®’s Certified Business Analysis Professional™ (CBAP®) certification exam. IIBA®, the IIBA® logo, BABOK®, and Business Analysis Body of Knowledge® are registered trademarks owned by the International Institute of Business Analysis.
Target Audience
All levels of employees wishing to develop and refine their business analysis skills or intending to write IIBA®’s Certified Business Analysis Professional (CBAP®) certification exam.
Expected Duration (hours)
2.5
Lesson Objectives Introduction to Business Analysis Planning
Identify business analysis approaches Identify the inputs of planning a business analysis approach Recognize the elements for planning a business analysis approach Recognize the techniques that can be used in planning a business analysis approach Choose the best business analysis approach in a given scenario Recognize the inputs and elements of conducting a stakeholder analysis Recognize the role of stakeholder in a stakeholder analysis Identify the process modeling technique Recognize how to use the RACI matrix technique Recognize how to use stakeholder map technique Assign R A C I to stakeholders in a given scenario Identify what is involved in planning business analysis activities Identify the inputs to planning business analysis activities Recognize the elements of planning business analysis activities Recognize the techniques that can be used for planning business analysis activities Identify the stakeholders role in planning business analysis activities Recognize the features of the business analysis plan Estimate the amount of business analysis work that will be required on a given project Course Number:
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Planning Business Analysis Communication and Monitoring
Overview/Description
Most business analyst professionals recognize the importance of identifying and performing business analysis activities in order to successfully deliver requirements and meet project goals. But what about planning and managing how these business analysis activities are actually performed? A proposed structure and schedule for communications, a requirements management plan, and a clear plan to ensure business analysis activities are executed as efficiently as possible are all key elements of successful business analysis. This course provides an overview of planning business analysis communication using techniques like the structured walkthrough as prescribed in A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) – Version 2.0 by the International Institute of Business Analysis (IIBA®). This course also provides an overview of the plan requirements management process, including techniques like problem tracking and decision analysis to create the requirements management plan. Finally, techniques for managing business analysis performance such as lessons learned workshops and utilizing metrics and key performance indicators are introduced. This course provides a foundational knowledge base of business analysis information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the IIBA®’s Certified Business Analysis Professional™ (CBAP®) certification exam. IIBA®, the IIBA® logo, BABOK®, and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis.
Target Audience
All levels of employees wishing to develop and refine their business analysis skills or intending to write IIBA®’s Certified Business Analysis Professional (CBAP®) certification exam.
Expected Duration (hours)
2.5
Lesson Objectives Planning Business Analysis Communication and Monitoring
Recognize the inputs of planning a business analysis communication Recognize the elements of planning a business analysis communication Recognize the elements of a structured walkthrough Recognize the relationship of the stakeholders to the business analysis communication plan Recognize the main output of planning business analysis communication Use the walkthrough technique to plan business analysis communication Recognize the inputs of the plan requirements management process Recognize the elements of the plan requirements management process Recognize the techniques used in requirements management Recognize how to use problem tracking Match stakeholders of the plan requirements management process with corresponding responsibilities Recognize the features of the requirements management plan Select the elements of a requirements plan Recognize the inputs of managing business analysis performance Recognize the elements of managing business analysis performance Identify the techniques used in managing business analysis performance Recognize the features of the lessons learned technique Recognize the stakeholders responsibilities in managing business analysis performance Recognize how to use the lessons learned technique Course Number:
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Business Analysis Requirements Elicitation
Overview/Description
The first step in creating any solution is to review stakeholder needs and analyze what tools are available to address those needs. Without understanding stakeholder requirements, you may find a solution to the wrong problem. And without understanding the tools and technologies involved, you may aim for impossible goals. Its equally important to ensure you document and confirm requirements so you have a solid plan to address stakeholder needs. This course provides an overview of requirements elicitation as prescribed in A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) – Version 2.0 by the International Institute of Business Analysis (IIBA®). Specifically, this course introduces the importance of activities like brainstorming to prepare for requirements elicitation. Techniques for conducting requirements elicitation like document and interface analyses are also covered. Finally, this course details how to document elicitation results through techniques like prototyping, and how to conduct interviews in order to confirm elicitation results. This course provides a foundational knowledge base of business analysis information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the IIBA®’s Certified Business Analysis Professional™ (CBAP®) certification exam. IIBA®, the IIBA® logo, BABOK®, and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis.
Target Audience
All levels of employees wishing to develop and refine their business analysis skills or intending to write IIBA®’s Certified Business Analysis Professional (CBAP®) certification exam.
Expected Duration (hours)
2.0
Lesson Objectives Business Analysis Requirements Elicitation
Identify the purpose of requirements elicitation Identify the inputs to prepare for elicitation Identify the techniques that can be used to prepare for requirements elicitation Recognize the features of the brainstorming technique Recognize how to use the brainstorming technique to prepare for requirements elicitation Identify the inputs to conduct elicitation activity Identify the elements of conducting elicitation activity Identify the techniques for conducting requirements elicitation Recognize how to use the document analysis technique Recognize how to use the interface analysis technique Conduct requirement elicitation in a given scenario Identify the features of documenting elicitation results Recognize how to use the prototyping technique Recognize the techniques to confirm elicitation results Document and confirm elicitation results in a given scenario Course Number:
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Business Analysis Requirements Management and Communication
Overview/Description
Projects rarely go according to plan, and any deviations need to be strictly controlled. Requirements management does this through vigilant tracking techniques, and through consistent and planned communications with stakeholders. This course provides an overview of managing solution scope and requirements using techniques like baselining and problem tracking as prescribed in A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) – Version 2.0 by the International Institute of Business Analysis (IIBA®). This course also covers maintaining and preparing requirements with a requirements package, and communicating requirements through requirements workshops and structured walkthroughs. This course provides a foundational knowledge base of business analysis information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the IIBA®’s Certified Business Analysis Professional™ (CBAP®) certification exam. IIBA®, the IIBA® logo, BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis.
Target Audience
All levels of employees wishing to develop and refine their business analysis skills or intending to write IIBA®’s Certified Business Analysis Professional (CBAP®) certification exam.
Expected Duration (hours)
2.0
Lesson Objectives Business Analysis Requirements Management and Communication
Identify the features of Requirements Management and Communication knowledge area Identify the features of managing solution scope and requirements Identify the techniques for managing solution scope and requirements Identify the purpose of managing requirements traceability Identify the elements of managing requirements traceability Recognize how to manage requirements Identify the features of maintaining requirements for reuse Recognize how to prepare a requirements package Recognize the elements of preparing a requirements package Recognize the techniques for preparing a requirements package Prepare a requirements package in a given scenario Identify the inputs to communicating requirements Identify the elements of communicating requirements Recognize the techniques for communicating requirements Recognize how to communicate requirements in a given scenario Course Number:
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Business Analysis: Verify and Validate Requirements
Overview/Description
If you want to build a boat, you need to know what is required. You need to check and make sure you have what you require in order to do the job properly. Instructions on how to build an airplane wont help you build your boat, but knowing that you need a welding torch will. When working on any project, you also need as much information as possible about anything that may influence it. This might include how much money you have to work with, how long before the project needs to be completed, and who can work on the project. This course provides an overview of requirements analysis activities as prescribed in A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) – Version 2.0 by the International Institute of Business Analysis (IIBA®). Specifically, this course covers the purpose and techniques for defining assumptions and constraints. This course also provides a description and techniques for verifying and validating requirements for a given initiative or project, such as checklists and prototyping. This course provides a foundational knowledge base of business analysis information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the IIBA®’s Certified Business Analysis Professional™ (CBAP®) certification exam. IIBA®, the IIBA® logo, BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis.
Target Audience
All levels of employees wishing to develop and refine their business analysis skills or intending to write IIBA®’s Certified Business Analysis Professional (CBAP®) certification exam.
Expected Duration (hours)
2.0
Lesson Objectives Business Analysis: Verify and Validate Requirements
Recognize the elements of defining assumptions and constraints Recognize how risk analysis can be used to define assumptions and constraints Define assumptions and techniques in a given scenario Recognize the elements to verify requirements Identify the techniques that can be used to verify requirements Recognize the elements to validate requirements Identify the techniques to validate requirements Choose a method to verify and validate requirements in a given scenario To recommend how to verify and validate requirements Course Number:
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Business Analysis: Enterprise Analysis
Overview/Description
Solutions to business problems are implemented every day, in every size and type of company and industry. But way before solutions are implemented, a business need must be identified, a plausible solution must be defined, and the investment required for the solution must be justifiable before implementing it. This course provides an overview of enterprise analysis as prescribed in A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) – Version 2.0 by the International Institute of Business Analysis (IIBA®). Specifically, this course details defining business needs and gaps, assessing capability gaps, and determining a solution approach. This course also provides an overview of defining solution scope and defining a business case for gathering data and being persuasive in arguments for a proposed solution. This course provides a foundational knowledge base of business analysis information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the IIBA®’s Certified Business Analysis Professional™ (CBAP®) certification exam. IIBA®, the IIBA® logo, BABOK®, and Business Analysis Body of Knowledge® are registered trademarks owned by International Institute of Business Analysis.
Target Audience
All levels of employees wishing to develop and refine their business analysis skills or intending to write IIBA®’s Certified Business Analysis Professional (CBAP®) certification exam.
Expected Duration (hours)
2.5
Lesson Objectives Business Analysis: Enterprise Analysis
Recognize the function of enterprise analysis Recognize the elements of defining a business need Identify the techniques that can be used to define business needs Recognize the elements of root cause analysis Identify the elements of assessing capability gaps Recognize the elements of SWOT analysis Define needs and assess gaps in a given scenario Identify the inputs of determining a solution approach Identify the elements of determining solution approach Recognize how to conduct a feasibility analysis Identify the techniques that can be used for determining a solution approach Determine a solution approach in a given scenario Identify the elements of defining solution scope Recognize the techniques that can be used to define scope Identify the elements of defining the business case Identify the techniques that can be used to define a business case Define the solution scope and business case in a given scenario Recommend how to approach enterprise analysis Course Number:
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Business Analysis: Introduction to Requirements Analysis
Overview/Description
When you have a set of dependent tasks to complete, its not feasible to just randomly pick and choose which tasks to perform and in which order. The same is true for requirements in business analysis. Requirements must be analyzed appropriately to ensure they are prioritized and organized in the most appropriate way to ensure the success of a project or initiative. And mapping out what a process or system will look like with requirements in place provides a detailed view for the team to work towards. This course provides an introduction to requirements analysis as prescribed in A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) – Version 2.0 by the International Institute of Business Analysis (IIBA®). Specifically, this course covers methods for prioritizing requirements such as a MoSCoW analysis, and introduces the use of techniques like data flow diagrams to organize requirements. The course also explains using techniques like non-functional requirements analysis and state diagrams for specifying and modeling requirements. This course provides a foundational knowledge base of business analysis information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the IIBA®’s Certified Business Analysis Professional™ (CBAP®) certification exam. IIBA®, the IIBA® logo, BABOK® and Business Analysis Body of Knowledge® are registered trademarks owned by the International Institute of Business Analysis.
Target Audience
All levels of employees wishing to develop and refine their business analysis skills or intending to write IIBA®’s Certified Business Analysis Professional (CBAP®) certification exam.
Expected Duration (hours)
2.5
Lesson Objectives Business Analysis: Introduction to Requirements Analysis
Identify the inputs for prioritizing requirements Identify the elements of prioritizing requirements Recognize the techniques used to prioritize requirements Prioritize requirements in a given scenario Identify the inputs for organizing requirements Identify the elements of organizing requirements Identify the techniques that can be used for organizing requirements Recognize how data flow diagrams can be used to organize requirements Organize requirements in a given scenario Identify the inputs for specifying and modeling requirements Identify the elements of specifying and modeling requirements Identify the techniques that can be used to specify and model requirements Recognize the features of non-functional requirements analysis Specify and model requirements in a given scenario Explain the basics requirements analysis Course Number:
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Business Analysis: Introduction to Requirements Analysis
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Business Analysis: Solution Assessment and Validation
Overview/Description
A business analyst doesnt just come up with a viable solution to address a business need. A business analyst is also responsible for studying the viability of the proposed solution within the organization, identifying what is required within the organization to make the solution work, and validating and evaluating the solution performance. This course provides an overview of solution assessment and validation as prescribed in A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) – Version 2.0 by the International Institute of Business Analysis (IIBA®). Specifically, this course introduces the elements and techniques for assessing a proposed solution, allocating requirements, and assessing organizational readiness. This course also provides an overview of defining transition requirements, and covers the techniques for validating and evaluating solutions and their performance. This course provides a foundational knowledge base of business analysis information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the IIBA®’s Certified Business Analysis Professional™ (CBAP®) certification exam.
Target Audience
All levels of employees wishing to develop and refine their business analysis skills or intending to write IIBA®’s Certified Business Analysis Professional (CBAP®) certification exam.
Expected Duration (hours)
3.0
Lesson Objectives Business Analysis: Solution Assessment and Validation
Identify the features of solution assessment Recognize the techniques for assessing a proposed solution Identify the elements of allocating requirements Recognize the techniques for allocating requirements Identify the features of organizational readiness Recognize the techniques to assess organizational readiness Recognize how organizational modeling can be used to assess organizational readiness Assess solutions and organizational readiness in a given scenario Recognize the elements of defining transition requirements Recognize the techniques that can be used to define transition requirements Define transition requirements in a given scenario Recognize the elements of validating solutions Recognize the techniques for validating solutions Recognize the elements of evaluating solution performance Recognize the techniques for evaluating solution performance Validate and evaluate solutions in a given scenario Recommend how to assess and validate solutions Course Number:
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1yr license: $187.00 per course
*Contact a Training Advisor for Discounted Student and Corporate pricing*
Certified Business Analysis Professional (CBAP®)*
Certified Business Analysis Professionals™ (CBAP®), experts in identifying the business needs of an organization and determining
best solutions, have achieved this status by attaining the CBAP certification from the International Institute of Business Analysis
(IIBA®). The CBAP certification is increasingly seen as a vital component of any successful project. More and more companies are
recognizing the value and expertise of professionals who have obtained the CBAP certification.
Companies that employ professionals who has passed the CBAP exam are ensured that they have effective, competent business analysts
who has mastered the principles and practices of business analysis as outlined in IIAB’s Business Analysis Body of Knowledge® (BABOK®).
CBAP certification experts are found to be more reliable and produce higher quality results with increased efficiency and consistency.
To receive the CBAP certification, candidates must successfully demonstrate their expertise in this field. This is done by detailing
hands-on work experience in business and passing the CBAP exam. CBT Direct’s online CBAP certification training covers all critical
aspects of the business analysis role and is aligned to BABOK to help professionals prepare for their CBAP exam.
Benefits of CBT Direct’s Online CBAP Certification Training
CBT Direct boasts the most beneficial online certification training on the market. With online training, you have the flexibility
to study on your schedule, and with the speed and reliability of the internet, CBT Direct’s CBAP certification course is accessible
anywhere you have an internet connection. Convenience finally costs less with CBT Direct – the most affordable online training
solution today.
The unique design of CBT Direct’s CBAP certification training course emphasizes learner initiative, self-management and experiential
learning. CBT Direct’s online course design begins with the definition of user-focused performance objectives and then proceeds to the
selection and implementation of instructional strategies and learning activities appropriate for those objectives. This effective
instruction model for CBT Direct’s CBAP training course ensures the greatest level of comprehension and retention to prepare you for
your CBAP exam.
Who Benefits from CBT Direct’s CBAP Certification Training?
Any professional working in the role of business analysis, systems analysis, requirements analysis or management, project management,
consulting or process improvement can increase their level of knowledge and further their experience with CBT Direct’s CBAP exam
training program.
What Professionals Will Learn from CBT Direct’s CBAP Certification Training
With our CBAP training, professionals will examine the role of the business analyst, the core concepts of business analysis, and
the associated knowledge areas including enterprise analysis, a key area in the practice of business analysis. Our program also focuses
on the collaboration and leadership skills needed as a business analyst.
In preparing for the CBAP exam, candidates will become knowledgeable in eliciting requirements from users, customers or any other
stakeholders, that are complete, clear, correct and consistent. They will examine the preparation tasks, recommended practices and
proven techniques associated with requirements gathering.
Learners will understand various types of solution development methodologies that must consider when modeling software or business
systems. CBT Direct’s CBAP training also covers how to use process and flow, data and behavior, and usage models to analyze
requirements.
Our training program delves into the methods of creating a requirements communication plan, developing and presenting a requirements
package, conducting a formal review and sign-off of documented requirements.
Professionals will find out how to identify and manage requirements risk, identify and estimate requirements activities, control
requirements scope, track metrics for projects and products and manage requirements change.
CBT Direct’s CBAP certification training will enable your business analysts to further their knowledge and expertise, prepare for
the CBAP exam and bring added value to your organization.
Why CBT Direct's Online Training Works
The unique design of CBT Direct’s CBAP certification course incorporates a proven
four-step learning process:
presentation, demonstration, guidance and independent practice. This four-step proven learning model for CBT Direct’s
CBAP training course ensures the greatest level of retention to prepare you
for your CBAP certification exam.
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*CBT Direct's learning partner, SkillSoft, is an approved IIBA™ Endorsed Education Provider, Provider Number E108. CBAP
content maps to Version 1.6 of the IIBA's BA Body of Knowledge.
CBAP prerequisites and continuing education requirements:
- Work Experience Requirement
7,500 hours (i.e., five (5) years) business analysis work experience in the last
ten (10) years engaged in tasks specifically related to the knowledge areas as
defined within the BABOK®. The ten (10) year timeframe is
based on the application date.
- Knowledge Areas Requirement
Demonstrated experience and expertise (i.e., a minimum of 900 hours (i.e., 6
months) of business analysis work experience engaged in tasks specifically
related to the knowledge areas as defined within the BABOK®) in at least
four of the six knowledge areas.
- Education Requirement
The minimum education requirement is high school or equivalent. Note: there will
be no reduction in work experience for post secondary education.
- Professional Development Requirement
21 hours of professional development in the last four years. The professional
development content must be directly related to business analysis or its
underlying fundamentals and must be completed by the application date.
- Reference Requirement
Two references from a career manager, client (internal or external) or Certified
Business Analysis Professional are required. These references must indicate that
you are a suitable candidate for the CBAP® certification.
Click Here for CBAP certification facts.
Certified Business Analysis Professional